Fraud

Laura Seco Опубликовано 04.03.2020

Fraud: they claim excellent service 24/7, however no shipping information and no answer to emails after purchase. Do not buy here, had to claim my money back through my credit card company as item was never shipped.

ALL FAKE

VALE Опубликовано 13.02.2020

They are scammers, cheaters, they are thieves, bad site, all fake, not good, glasses never arrived, no one answers to the site,

they don\u0027t answer and don\u0027t send news about your order

Pia Nahum Опубликовано 13.02.2020

I made an order more than 10 days ago, I haven\u0027t got any answer or new about my order... I try to reach them several times to know my order status. No one is answering, they totally ignore me...

Awful customer service

Liliana Rojas Опубликовано 03.02.2020

I bought a pair of glasses more than a week ago and I\u0027m also trying to reach them to have any information or update regarding my order. The debit has already been charged from my bank account days ago and is just impossible to contact them to get some information. \nI would appreciate a refund after all these reviews I\u0027m reading \n\nUpdate: 17 days later... at least I received a full refund to my bank account.\n\nLiliana

Lux-store is a scheme!!!!

Hadas Fuhrer Опубликовано 03.02.2020

I ordered sunglasses last week and haven\u0027t received any notification is shipping. When I tried to reach the store via email or phone, I did not receive any response. The telephone number on the website is always busy. After reading the below reviews, I now realize that this is all a scheme! Beware of this website!!!!! Never buy anything from them

lux store/designlineshop.com is scam

keen observer Опубликовано 29.01.2020

lux store also they do business as designlineshop.com is totally a scam. their items are cheap and generic made in china item. you will not get what you order.

They are selling FAKE designer sunglasses

Nika Wilson Опубликовано 27.01.2020

Mariana, your online business sells COUNTERFEIT (FAKE) designer items. \n\nThis is ILLEGAL!!! Maybe selling counterfeit goods is ok in Russia and surrounding countries, but it’s not in Europe. I don’t think you understand the implications of it. \n\nPlease do not tell us that reviews are not real. They are very much real. \n\nAs soon as I received my sunglasses purchased from you I knew they were fake. I compared them to several pairs I already \nhad from the same brand and they were very different. I took photos. Believe me I know fake when I see one. \n\nAnd my refund still hasn’t come through.

I cannot describe this experience!!!!

Ash Опубликовано 12.11.2019

I cannot describe this experience. I read 5 reviews about the glasses I ordered, it looked like a serious seller. How stupid I was! No communication, money gone (169$) and when I asked for a refund and said I will report them (because 3 weeks after my order was placed I had no notification about shipping) they suddenly sent it but tracking link does not work. I am 100%sure I will never receive it. Please be careful. Do not order for them, they are really bad people!

ugly

Алексей Кудрявцев Опубликовано 08.11.2019

A week ago, I bought glasses in this store and they still haven’t sent them to me. Support does not respond to my messages, the specified phone is turned off. Apparently, these are scammers and will have to go to the bank to return the money. I will write this review wherever I can.

lux store

Edoardo Опубликовано 05.11.2019

lux store, are you an international store?\ni\u0027m phoning but no one speaking english...\nI write email but no answer...\nI suppose you are a gang of thieves\nustedes son delinquentes y ladrones\nBbl BOPbl\nmay God have mercy on your souls when your time comes