Excellent customer service when buying…

Anders Mangen Опубликовано 25.07.2019

Excellent customer service when buying tickets on line. Very fast response via email and WhatsApp as there was availability problems.\nVery comfortable ride but food not so good.

Try to improve on purchase of tickets

customer Опубликовано 23.07.2019

First time booking train tickets \nIt was a pleasant experience \nBut a lot of personal information given out \nNot for a train ticket ! \nWhen check in you can ask for info \nBut we are not leaving the country of Russia just going to another city \nSuggest you make registration simple and short ! \nToo much time gathering and keying in details for a train ticket !

It was great to experience the trip. but...

Naomi Weiss Опубликовано 22.07.2019

It was great to experience the trip.\nI just have one question - I sat in car no. 3 and didn\u0027t get anything for free, while my family sat in car no. 9 and the got coffee and sandwich... \nAnd we all paid the same prices!!!

Train experience

may pong Опубликовано 19.07.2019

It is easy to book online quite straight forward but when I took the train to SPB the seating is separated, me and my husband both not sitting together we were next to each other on the aisle seat, don\u0027t know why it happen as I check the sitting map before I book it, on the way back we are seated together, maybe computer mistake, overall impression is good, the staff are friendly.

Excellent service

Rashko Опубликовано 04.12.2020

Excellent service! Very fast !

Very helpful

customer Опубликовано 25.10.2020

Very helpful, kind and efficient!\nThank you!m for your kind help!

Happy Sapsan traveling

Frank Ebbecke Опубликовано 12.09.2020

Easy to use booking site, sufficient information, reasonably quick turnaround, friendly tone-of-voice: thank you, spacibo, Danke

Personal Care and Hassle free booking experience!

Pratap Опубликовано 11.09.2020

Ekaterina helped me in booking the tickets for my family by resolving booking train class related and seat allotment issues at my comfort for the Sapsan train. Prompt response and personal touch and care. Just awesome. Hats off!!! Way to go Ekaterina! Good show Russiantrain.com

Very great support from the team with…

customer Опубликовано 24.08.2020

Very great support from the team with COVID.\nReally appreciate they manage to cancelled ticket, inform when borders re opened to propose me to book them.\nVery nice of them.

Communicated very well with me from…

robert Опубликовано 28.06.2020

Communicated very well with me from start of booking right through to issuing of tickets.

Отзывы людей о RussianTrain.com

О RussianTrain.com

Информация предоставлена различными внешними источниками

Find the trains of Russian railway easy and fast through the search form of Russian train tickets reservation. Book tickets now and travel across Russia by train.