I had problems trying to pay via credit…

customer Опубликовано 02.08.2019

I had problems trying to pay via credit card. Then I was offered as option to change the credit card, but couldn\u0027t change the payment type to paypal. Later I had to do another full purchase process.

Wait and see

Steven May Опубликовано 11.12.2019

I was very surprised at how easy it was. I would have liked to be able to pick the car I was to be in, but for most it was a good experience. \nNow I must wait till Monday night to see how things go boarding the train.

Very efficient service.

Andrew Опубликовано 09.12.2019

Very efficient service.

Ticket without any problems

customer Regina Опубликовано 05.11.2019

you can book tickets without any problems, great

Quick online service

A. Brent Опубликовано 02.11.2019

Quick online service. Thanks.

Excellent customer service when buying…

Anders Mangen Опубликовано 25.07.2019

Excellent customer service when buying tickets on line. Very fast response via email and WhatsApp as there was availability problems.\nVery comfortable ride but food not so good.

Try to improve on purchase of tickets

customer Опубликовано 23.07.2019

First time booking train tickets \nIt was a pleasant experience \nBut a lot of personal information given out \nNot for a train ticket ! \nWhen check in you can ask for info \nBut we are not leaving the country of Russia just going to another city \nSuggest you make registration simple and short ! \nToo much time gathering and keying in details for a train ticket !

It was great to experience the trip. but...

Naomi Weiss Опубликовано 22.07.2019

It was great to experience the trip.\nI just have one question - I sat in car no. 3 and didn\u0027t get anything for free, while my family sat in car no. 9 and the got coffee and sandwich... \nAnd we all paid the same prices!!!

Train experience

may pong Опубликовано 19.07.2019

It is easy to book online quite straight forward but when I took the train to SPB the seating is separated, me and my husband both not sitting together we were next to each other on the aisle seat, don\u0027t know why it happen as I check the sitting map before I book it, on the way back we are seated together, maybe computer mistake, overall impression is good, the staff are friendly.

Excellent service

Rashko Опубликовано 04.12.2020

Excellent service! Very fast !

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