Awhile Awhile company I did work since March all transfer transportation has been done 400$ is big value for now is almost September I don\u0027t get my money duck off this company big bulls hit I

jhon canadia Опубликовано 20.08.2020

Awhile company I did work since March all transfer transportation has been done 400$ is big value for now is almost September I don\u0027t get my money duck off this company big bulls hit

Absolute disgrace

Amie Murray Опубликовано 19.08.2020

Unfortunately I can’t give zero stars or I would!! My holiday was cancelled 5 months ago and Get Transfer said that I would get a refund, no problem. 5 months later still no refund and all they continuously send me is an updated version of the user agreement which are not the terms I agreed to at the time of booking as I booked before Covid 19 was even an issue. They are an absolute disgraceful company, don’t use them they will rob you, and according to other reviews they don’t even turn up to pick you up anyway. Total scam

Will not refund

Robert Опубликовано 19.08.2020

Had a feeling that COVID19 might cause some international problems so cancelled my trip before the virus hit Europe. Wrote to Get Transfer and asked for a refund which they agreed to. Fast forward six weeks and I hadn\u0027t received the money so wrote to them again. Now they are showing me an updated T\u0026Cs which claim they don\u0027t have to refund because of COVID. I never agreed to these T\u0026Cs so it\u0027s complete theft they are taking my money.\n\nHave been trying to talk to them but only receive generic replies from their Customer Service pointing to their new T\u0026Cs.

MORE LIKE DON\u0027T GET TRANSFER

Zoë Browne Опубликовано 18.08.2020

AVOID!!!! Do yourself a favour and steal a motorbike from a passing Hells Angel. Believe me, it would be less stressful and more reliable than using Get Transfer. \nOur car didn\u0027t turn up, couldn\u0027t contact the driver. Found customer service consistently obstructive and unhelpful - calls go unanswered, unreturned, get mysteriously cut off. Every time I email them, somebody different replies. Money was changed twice from rubles to local currency and over the odds charges were applied. I\u0027m still chasing for a refund, but I don\u0027t think I\u0027ll see that money again.

Gettransfer is not reliable company

pavel švarc Опубликовано 18.08.2020

Gettransfer is not reliable company, I cancelled the trip and asking for refund the money (reserved and paid on 19.8.2020) for the trip on 24.8.2020.\nThey answered that they can refund it only to my \u0022personal account\u0022 at Gettransfer, refferring the item 4.2.of the agreement that until the end of Covid pandemic thay can do it. There is no mentionnig when the pandemic is over neither if it is still pandemic. I consider that Gettransfer is steeling my money by that \u0022cancellation policy\u0022. By the phone the gay responded me that he is not authorized to refund but refused me to give me the contact to somebody who is......\nWill not ever use such company.\nPavel Svarc

NIGHTMARE COMPANY

matthew collins Опубликовано 18.08.2020

NIGHTMARE COMPANY. Car never arrived - nearly ruined our family holiday. We would have missed our plane had I not driven us there myself. Impossible to get money back. They never answer their phones. They ripped me off for £152.00. I would advise never using these crooks!!!!

no refunds, just credits

Catherine Caruana Опубликовано 18.08.2020

we had booked 2 transfers and canceled them on time. now they are refusing to refund all the funds. They are saying that due to the covid-19 , now they are putting our money in a so-called account. When we booked our transfers there was nothing written about the covid-19 in the terms and conditions and now they are pointing that to us. They are scammers. Never again book anything this company.

I wish I could give -5 star

M.kendall Опубликовано 16.08.2020

I book a tranfer with this company last year for a trip in 2020 I had to cancel it due to the fact my flights were cancelled I email them in March to let them know and was told I would receive a refund it is now August and still NO Refund have email them many times they just Don\u0027t care about their customers at all.\nThey are just thieves LOW LIFE because that what you are if you take someone and don\u0027t return it.\nDON\u0027T USE THIS COMPANY YOU WILL REGRET IT THEY WILL TAKE YOUR MONEY AND LEAVE YOU OUT OF POCKET (JOKE COMPANY).\nPLEASE USE ANOTHER COMPANY.

In March our trip was cancelled

Donald Campbell Опубликовано 15.08.2020

In March our trip was cancelled and Get Transfer told us they were processing our refund. Now five months later we still have not received a refund. They insist that their user agreement allows them to issue vouchers until after the pandemic is over. This is in violation of EU rules.\n\nAlso, the user agreement they allude to was changed after our trip was cancelled and without any notification to us.\n\nI would avoid any use of this company for travel plans. They are nothing more than a scam operation who are still taking reservations, accepting money, and making transfers. If you give them money and then your trip is cancelled for any reason, consider the money lost.

Cancelaciones sin reintegrar hace 5 meses

Carlos Mario Valencia Marin Опубликовано 15.08.2020

Desde el 27 marzo, solicité cancelación de una reserva para un traslado en París, el 30 de marzo recibo respuesta donde notifican que me reintegraran entre 5 y 7 dias, a la fecha no han reíntegrado mi dinero, al hacer nuevamente mi reclamación me responden :\n\n\nEstimado Cliente,\n\n\nMi nombre es Valeria, soy gerente de soporte de GetTransfer.com.\n\n\nEn la actual situación epidemiológica y económica mundial, los períodos de reembolso de los viajes prepagos se están volviendo poco predecibles.\n\n\nLos reembolsos pagados por la transferencia se realizarán teniendo en cuenta los fondos de su cuenta personal, que podrá utilizar para pagar al solicitar una nueva transferencia. Puede ver información sobre la disponibilidad de fondos en su cuenta personal.\n\n\nEsta medida también está confirmada en nuestro Acuerdo de usuario (punto 4.2). Lamentamos las molestias.\n\n\nDefinitivamente son unos abusivos

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.