Отзывы о gettransfer.com - только реальные отзывы

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2.2 5

2019 отзывов / 2443 просмотра

Do not use this service

Simon Murphy Опубликовано 24.03.2020

We had a two-way transfer from JFK to Novotel Times Square in February. Driver was there to pick us up and swiftly got us to Novotel.\n\nThe transfer back just didn\u0027t happen and we had to rely on the Hotel staff to book us alternative travel. When we returned to the UK I asked for a refund. Didn\u0027t happen and I cannot see this ever. Nearly missed our flight as a result.\n\nAvoid Avoid Avoid

I want my money

Aura Luxury Boutique Опубликовано 24.03.2020

It\u0027s been a month since I\u0027ve been waiting for my money back. I couldn\u0027t go on vacation because of the coronavirus. Why don\u0027t you give me the money?The number of reservation is 6684788 .\nI want my money.

Обманщики

Елена Бор Опубликовано 23.03.2020

Обманщики. Трансфер не приехал. Прилетели Ночью с полной уверенностью что все порядке прождали час 2 -мя детьми в аэропорту. Долго созванивались потратили кучу денег на тел. Переговоры . Это того не стоило. Пришлось в аеропорту брать такси по цене вышло чуть дороже, чем заказали на сайте. 13.02.2020 ждём возврат средств , до сих пор нет. На письма отвечают. Типа подождите возврат оформлен. В начале ожидайте 5-7 рабочих дней. Потом 30 дней, уже и они прошли, а возврата нет. Деньги со счета снимают сразу даже не блокируют до момента оказания услуги. Чем дальше, тем не реже отвечают на письма. Не советую пользоваться их услугами. Больше никогда не закажу трансфер через данную компанию. По истечению почти 2х мес. Ссылаются на пандемию, Предлагают сделать возврат в личный кабинет, но я никогда больше не воспользуюсь их услугами и возврат должен был быть осуществлён ещё мес. Назад .

They don\u0027t pay the partners! Thief\u0027s and crooks

Miki Ionescu Опубликовано 23.03.2020

This company is a scam, they started with 15 % comission and now in less then 2 years 30 % for they partners, they are not paying the partners, every time for each payment, before the Covid 19 was with delay, in the last payment period, with bunch of emails sent to their finance department\n\nThey initiated us, as a partner huge fines, without informing in real time about them for cancelations made because of security and health reasons in Italy and other countries seriosly affected by Covid 19, as a result didn\u0027t paid us at all for other transfers made in huges risk situations \n\nDear future clients and passengers, please do not colaboratw with them\n\nThey don\u0027t show any kind of respect and correctitude for driver partners

My family of 5 adults were to travel to…

Kathryn Cuthbertson Опубликовано 23.03.2020

My family of 5 adults were to travel to Europe in April. Because of the coronavirus our trip was cancelled. I had booked 2 transfers with GetTransfer in Amsterdam and Krakow. My email requesting a refund was answered promptly and courteously. I cannot fault the correspondence. We will book with them again when the time comes that we are able to travel.

Not dependable

Laura Stoilescu Опубликовано 23.03.2020

Not dependable. Cancelled the transfer to the airport one day before the flight for a group of 10 people. We were offered another option, of course more expensive and the driver was almost 2h late. Got to the airport with 27 minutes before the flight departure. I still cannot explain how I made that flight.

scammed by this company

David Nicholson Опубликовано 23.03.2020

This company left us stranded in Argentina. Driver did not show up and they refuse to issue a refund.

Верните деньги! Услуга не оказана из-за эпидемии!!!!

Наталья Пахнутова Опубликовано 22.03.2020

Заказывали трансфер на 11 марта 2020 из Бергамо в Мальпенсу для 12 человек,заплатили по 13 евро с каждого (должны были лететь из Лиссабона в Мск через Милан). Вечером 10 марта Милан закрыли в связи с эпидемией, естественно, все рейсы в Милан и из Милана отменили. Мы тут же сообщили перевозчику. Сначала менеджер обещала помочь с возвратом, даже у водителя уточняли - не против ли он, тот ответил, что нет, раз услуга не оказана не по нашей вине. Но сейчас деньги компания возвращать отказывается, даже 50% не предлагает вернуть, ссылается на правила компании, не смотря на форс-мажорные обстоятельства. Наша ситуация не подходит под общие правила, мы не по своей воле не смогли воспользоваться услугой. Но компания не идёт навстречу. Авиакомпании вернули нам деньги, а эта компания - нет\nНе рекомендую эту компанию, абсолютно непорядочный перевозчик!\n\n НОМЕР НАШЕЙ ЗАЯВКИ 7056781.\n\n\nВодитель деньги вернуть согласился! А руководство компании, видимо,нет

My two cents

Hratch Mardirossian Опубликовано 21.03.2020

Dear colleagues and clients, I just want to say a few words about this company. This platform is in dept to all drivers that made it to where it is now (at least before the recent crisis), it were the drivers that created the reputation of the platform, most drivers are dedicated to their work and thinking that the good deeds towards the clients would have been rewarded by the platform, at the end all drivers want to work continually and it is not in their favor to do bad trips, the platform DOES NOT have any means to transfer people, it is just a go between the client and the drivers who are registered with them.\nSo when the first notion of crisis appeared, the company let us drivers out in the cold, all transfers fulfilled by the drivers were collected ahead of time but the company sees that it is their right to keep the money until new money comes in so that they pay drivers. \nClients, please understand why nobody wants to complete or show up for your requests, until every body is paid you can have as many requests as you want , but DO NOT blame drivers if they do not show up.

DO NOT USE this company I was stranded…

Claire Ferguson Опубликовано 21.03.2020

DO NOT USE this company I was stranded at Antalya airport waited over an hour for driver not to show, I called gettransfer customer service who said they will try and find out what has happened, I was told they will call or email me back. As I said after an hour I had to pay for a taxi to transfer me to my hotel as no one called me back. Again I called company to see if courier was collecting me for my return journey I was told they will contact me and let me know I’m still waiting for contact and I have been home 2 weeks. I have emailed for a full refund but I’m not even getting response from them TERRIBLE SERVICE AVOID AT ALL COST.

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.