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2.2 5

2019 отзывов / 2425 просмотров

refund, customer service, T\u0026C’s changed to suit them

Wayne Richardson Опубликовано 07.05.2020

As with a lot of companies, they are unwilling to refund me for the taxi I’ve paid for but cancelled due to COVID-19 (T\u0026C’s changed to add COVID-19 refund term). Poor customer service, chargeback raised to get money back from their bank.

Dispute your charge with your credit card company

Phil Опубликовано 06.05.2020

If you are having a problem getting a refund from GetTransfer dispute the charge with your credit card company. My charge was over 9 months old but the credit card company has issued me a temporary refund while going after Get Transfer.

Highly designed scam company committing financial crime and playing with people lives

Tallat Chaudhry Опубликовано 06.05.2020

Do not use them as a carrier or customer, its a big scam will be investigated soon by UK licensing councils and national crime agency too. I am a carrier they owed me £1600 since March and keep sending me out of mind emails where they can not even write proper English!!. There is enough evidence they are not regulated in UK, using fake numbers, therefore should not be performing / accepting offers there is no guarantee at all you get your money back as a customer or carrier. These silly rats think they are smart but reality is they are just like seasonal pollen which just come and goes. This company is trying get maximum booking and payments stealing people identity by having their credit card details, and to just disappear. having main office in Hong Kong, company registered in Larnaca Cyprus and operating from some huts in Russia does raise lot of concerns and fears. Children welfare, public liability and financial crime at its peak with this company. Your children family not insured if you are involved in an accident during the transfers as all cars they use have no public liability insurance and not supposed to pick people for business purposes.

Appalling

Karl Davies Опубликовано 06.05.2020

Appalling\nLike many I booked before the crisis - they told me on 20th March they were going to send a refund to me and it would take 30 days. They then went back on this when I chased them this week and started spouting loads of \u0022amended\u0022 terms they have published on their website, which changed well after my booking and this email exchange I might add. \nEvery other provider I have dealt with for my holiday have given me a refund, apart from these guys. \nGive me my money back!!!

STAY CLEAR OF THIS COMPANY!!!

Pauline Monk Опубликовано 06.05.2020

STAY CLEAR OF THIS COMPANY!!!\nBooked and paid for my transfer well before the covid-19 pandemic and quarantine. Once my flights were cancelled I asked them to cancel my booking and refund the payment and they just keep replying with ambiguous emails stating in a round about convoluted manner that they “don’t” refund. Everyone else, airlines, accomodation and events have refunded due to the pandemic even though refunds are not their usual policy. I believe this company is extremely deceitful.

Hicimos una reserva y cancelamos 24 h…

Ramon Prats Опубликовано 05.05.2020

Hicimos una reserva y cancelamos 24 h antes, según ellos devolvían el dinero.\nno lo devolvieron, tuvimos que poner una disputa en paypal y entonces los devolvieron, no los recomiendo.

GetTransfer sono dei peggiori pezzi di…

Eyal Опубликовано 05.05.2020

GetTransfer sono dei peggiori pezzi di merda dei speculatori con noi autisti NCC regolari io sono un Autista che ha effettuato alcune corse dal mese di Dicembre 2019 ad Oggi 05 Maggio 2020 per un importo totale di 3000 euro ma purtroppo non mi hanno mai pagato!\nTrovano sempre delle scuse e dovrò rivolgere ad un legale \nSono sicuro che non sono l’unico che non ha mai preso i soldi di questi Truffatori Pezzenti e miseri incapaci a rispettare le regole civile tra Autista e Fornitore \nMi dispiace se altri autisti come me cadranno nel inganno di questa GetTransfer di Merda!\n\nAllego qui le loro risposte dal mese di Gennaio ad Oggi (5 messi) \n\nQuesta è la mail che ho ricevuto il 14 Aprile 2020 da Questi Truffatori !!! \n\nDear partner,\n\nYour billing period will be changed to \u00223 days\u0022. The payment period will be 2 working days after the end of the billing period. The commission will not be increased.\n\nThis three-days-period payout will include your accumulated amount for performed trips and half of our commission that will be paid against our current payment arrears for the previous months.\n\nE.g. you perform a transfer on the 9th of April. The payment for this period will be 10th-14th of April if the amount reaches the limit. We will pay you for this transfer and also added a half of our commission that will be paid against our current payment arrears.\n\nWe highly appreciate our cooperation! Please accept our sincere apologies.\n\nGetTransfer support team\nEmail: finance....\n\n\n\nQuesta invece l’ultima mail che ho ricevuto il 28 Aprile 2020 da Questi Truffatori !!!\n\nDear partner,\n\nWe continue doing our best to meet our obligations as quickly as it is possible in this force-majeure situation trying to minimize any inconvenience caused.\n\nIn April to each payout we started adding half of the amount of our commission fee for the current completed trips to pay off the debt, accelerating the repayment process. Starting from May 1, 2020, we will increase the adding part to two-thirds of our commission. We believe that by staying active on the website, keeping on professionalism and cooperative effort, the crisis shall be overcome and the stable workflow will be returned.\n\nAlso kindly remind you that you can change or expand your working region by making corrections on the \u0022profile\u0027 tab and selecting a large coverage area in order to get more passengers’ requests for transfers.\n\nYours sincerely, \nGetTransfer Team\n\nDevono solo Vergognarsi delle loro azioni di truffa contro noi Autisti che fanno il loro servizio per loro e Sono un Autista con punteggio di 5 stelle Top Driver! \nMa loro non pagano! \n\nAttenzione Autisti NCC Regolari e Legali come me!\n\nQuesti GetTransfer Non Pagano!!!\n\nSono a disposizione di chi sta nella mia stessa condizione e vuole contattarmi direttamente \nTre Nove Due Uno Zero Quattro Nove Otto Sei Cinque \n\nLo so che non sono l’unico!

Scam

Eemeli Опубликовано 05.05.2020

Please dont use this company as carrier/customer. They wont pay us carriers anything. I have lost over 500 euros.

Je suis chauffeur de cette plateforme

Joao Carlos Опубликовано 05.05.2020

Je suis chauffeur de cette plateforme, et j\u0027ai effectué des services en Mars et Avril!\n\nMaintenant ils profitent de la situation du COVID19 pour ne pas payer mes transfers !\n\nInadmissible, se sont des voleurs, ils me promettent des paiements depuis 40 jours!\n\nCela ne va pas se terminer ainsi!

Do not use this company

Anne Thornton Опубликовано 05.05.2020

Booked two transfers with this company before the pandemic. When it was obvious I would not be travelling I requested a refund. They agreed to this. When I received nothing I contacted them.again. They are now refusing to repay my money, which I actually need at this time

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.