Отзывы о gettransfer.com - только реальные отзывы

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2.2 5

2019 отзывов / 2435 просмотров

Cuidado con esta empresa.

Javier Lara Опубликовано 04.05.2020

Cuidado con esta empresa.\nTe engañan , le haces el ingreso y hasta luego..\nLO PERDES.

Least Helpful team

Syed H Rizvi Опубликовано 03.05.2020

I travelled to Turkey from the UK and I booked a van from Turkey IST to Sultanahmet plus return, for March 13, 2020, \u0026 March 16, 2020. The service was fine, but I had a really bad experience with the driver and the team working with him. \nOn the day of return, I accidentally dropped my phone in the van while putting it in my pocket and got off at the airport. Immediately, I realized my phone was missing and I tried to stop the driver but, unfortunately, he left. \nWe tried to contact through the number provided to us in the booking confirmation email, but we were transferred to 3 different numbers to contact, in order to reach the driver. And the person who actually arranged the driver (NEBI BARAN) gave us the number of the driver while informing us that the driver only spoke Turkish and did not know English. Firstly, we had specifically requested an English speaking driver but we were not given one. Secondly, we kept on telling that the phone is definitely in the van as I had been looking at the map to the airport and I realized it was missing right after getting off the van. It was a hassle to contact the driver in the first place and we were informed again and again that the phone was not in the van. We kept requesting them to bring the van to the airport so we can have a look at it, but nobody helped us. It felt really helpless. We were spoken rudely by the team members not to contact again and again when they had already told us that the phone is not there. Finally, we decided to check-in at the airport after waiting for almost 2 hours at the entrance lobby of the airport.\nAfter a couple of days, we were contacted by Mr Nebi Baran, that our mobile was found in the van and we can collect it from his office. Unfortunately this guy, Mr Nebi Baran did not understand the fact that we were dropped at the airport and we had left Turkey. We did not have a visa to return. He refused to post the phone even when we requested to pay for the postage charges ourselves. Finally, I got in contact with a friend who got stuck in Turkey due to the crisis of corona pandemic. We requested Mr Nebi Baran to drop the phone to my friend\u0027s hotel who was just 9 minutes’ drive from his office, but he refused and threatened us that if my friend does not collect the phone by the next day, he will drop the phone at the police station as a lost phone. \nSadly, I did not expect such behaviour from a team working to provide services to the travellers. My phone was collected by my friend and was delivered to me when he was able to reach back to his home from Turkey.\nI understand it was completely my fault that I lost the phone, but unfortunately, the team providing us with the transport was least helpful in a stressful time for me. I was not provided with an English speaking driver, which is one of the drawback people should consider while booking their transport service. I was not even dealt nicely with after the phone had been found, and no effort at all was made to transfer the phone to me by the service providers, I had to make all the efforts in a place I visited for the first time in my life.\nOn providing this feedback to the GetTransfer team, all they did was apologise to me for the actions of the driver/team in Turkey and informed that they are just a team ensuring safe transfer of money between the two parties and there is no accountability of the actions of the driver/team in Turkey. All they could do was offer me a 10% discount voucher for my future travels. Sorry, but I am definitely not booking my trip through GetTransfer ever again due to zero accountability.

Wouldn’t trust this company

O. Опубликовано 02.05.2020

Booked 2 taxi transfers (before Corona virus pandemic) but had to cancel later. I got a response from their support that my refund is going to be processed in 7 and then 28 days. Really? It’s unthinkable that it takes 28 to get a refund. However, 2 months later and I still don’t have it. Very disappointing service and won’t use them again.

Attention ! Fuyez ces fourbes.

azedine hannachi Опубликовано 01.05.2020

Une fois votre argent engagé ( ma situation date du début mars à ce jour), jamais vous ne le récupérerez. Ils trouveront toujours un prétexte pour le retenir et vous escroquer. J\u0027aurais du être remboursé après avoir annulé la transaction en suivant scrupuleusement la procédure contractuelle. Gettransfer s\u0027est engagé par mail à ce que mes remboursements soient faits dans le mois au maximum... Après avoir attendu, en les relançant, je découvre que les conditions ont changé, la situation sanitaire donnant alibi à tous les dépassements, et que mes payements ne seront pas effectués comme stipulé et que mon argent est indûment retenu et devient un avoir auprès d\u0027eux ce qui un vol manifeste puisque violant les conditions contractuelles et les engagements écrits. Je tiens à votre disposition toutes les preuves et écrits de cette fourberie.\nFuyez et faites attention à votre argent.

Had used them before when things were…

Mayra Опубликовано 01.05.2020

Had used them before when things were fine no problem. I booked again multiple bookings in January under their 100% free cancellation and refund. Cancelled in March got it in writing they were issuing me a cash refund. Now they’ve issued a credit on their website. Refuse to give me a refund and state they have amended their policy. IF ANY LAWYER SEES THIS opt me in for a class action lawsuit

OK until they have to make a refund

B D Опубликовано 01.05.2020

They seemed very good and, when we had to cancel our transfer agreed, as iper their terms and conditions, to a full refund within 30 days.\nGetting that refund is now proving very challenging as they\u0027re hiding behind gobledigook and clauses about client accounts and force majeur, none of which appeared in the original Ts and Cs.\nMy suspicion is they are an automated service as I\u0027ve just had two phone calls about transfers I hadn\u0027t booked...really odd.\nIs Ekaterina real, or a computer?

A fuir

Nejma Опубликовано 30.04.2020

A fuir, voleur, profite du covid19 pour ne pas rembourser, alors qu\u0027aucun service a été effectué, j\u0027aurais dû écouter les avis des gens, malgré que j\u0027ai payé avec Paypal, litige rejeté, j\u0027ai mis 1 étoile parce que j\u0027ai pas le choix ou sinon j\u0027aurais mis 0 étoile

Total SCAM

Anka Cenkova Опубликовано 30.04.2020

They do not pay their registered drivers, sometimes i would get no confirmation/notification of transfer, which affected the level of servcive. Never use, never order, never register to drive for them. Total SCAM

Be warned never use this company

Alan Опубликовано 30.04.2020

Never use this company. They did not send a car or driver to pick me up. When I sent them proof of text messages and phone calls they now want to offer me a voucher for future use.\nIt took nearly 4 weeks for them to admit that the driver did not turn up but it was down to me to prove I was there and had to document everything before they would believe me.\nI would never use this firm again even with a free voucher. They are a scam and hiding in a fake office in Hong Kong.\n\nBe warned never use this company

llevo mas de 11 email a la compañia…

iñaki dorado barbero Опубликовано 30.04.2020

llevo mas de 11 email a la compañia porque el conductor nunca aparecio a recogerme, me dijo la compañia que se quedo dormido, les pido la devolucion de coste del servicio y me dicen que no que lo dejan en credito para el futuro, perdon??? si su conductor se murmio y yo tuve que pagar un servicio de taxi por su culpa devuelvanme el dinero, todavia no me han contestado y de esto hace mas de un mes con varios email recordando la sutuacion y sin contestacion. es una estafa

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.