Отзывы о gettransfer.com - только реальные отзывы

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2.2 5

2019 отзывов / 2426 просмотров

Lied about a refund

Peter Simons Опубликовано 18.04.2020

I have experienced the same thing as lot\u0027s of other unlucky get transfer customers. On march 20th I was told in an email I would get a refund. Today I decided to chase it up as its still yet to appear to see the funds in my online account with now way of withdrawing the money. The online chat person confirmed that although I was told that I would get a refund the company has since changed its terms and conditions and is no longer giving people their money back. That is dishonest behaviour as such I won\u0027t be using the company again and advise others to avoid too.

DISHONEST

Kat Опубликовано 18.04.2020

Gettransfer is a dishonest business. I cancelled my booking and was offered an account credit with a 10% bump in value. I declined and they agreed IN WRITING to refund to my credit card. I waited 3 weeks then contacted them to confirm the refund had been made. That\u0027s when they said they\u0027re no longer making refunds and i would have to accept an account credit! I understand everyone is under financial pressure but no other company I\u0027ve dealt with has acted so blatantly in its own interests. Gettransfer does not deserve to survive the pandemic, in fact they\u0027re probably already broke and the account credit is worthless. STAY AWAY from them even when travel starts up again. Gettransfer cannot be trusted to abide by the letter or spirit of the contract. Terrible company run by unscrupulous crooks.

Scam and shame

Robertas Опубликовано 18.04.2020

Dear all, very obsetting, but GetTransfer is using Covid-19 for customer abuse and own profiting.\n\nI have cancelled my transfer according to contract on FEB24, way before pandemic was announced. GetTransfer kept me waiting for refund 6weeks according contract. And on last day announced that they introduced one way clause that C19 is not allowing them to keep their obligations to clients.\n\nComunication from GetTransfer is blunt and simply abusing client rights, just stating that due to “situation in the world” they decided not to pay their clients.\n\nVery obsetting and shameful that company uses c19 for client right abuse and for personal benefit.\n\nShame.

FRAUD please dry away don\u0027t waste your…

Ash Selita Опубликовано 18.04.2020

FRAUD please stay away don\u0027t waste your money. My driver cancelled on me and they were going to refund waiting over 30 days and nothing I\u0027m going to advise authorities about them now. STAY AWAY

Very poor company, read the reviews

Terry Опубликовано 17.04.2020

Very poor company and dishonest company. Booked and payed for a return transfer. Cancelled because of Covid-19 within 24 hours for a refund. After 28 WORKING DAYS and not once being told I wouldn’t get a refund I received and email saying they are keeping my money on account! Is this even legal. I would never use the company again so why would I want it on account. Please AVOID, awful company

Don\u0027t use - they alter their terms and conditions

Ed Опубликовано 17.04.2020

DON\u0027T USE - made a booking with them last year for a transfer for my holiday this May. My holiday isn\u0027t now happening due to the Pandemic so I\u0027ve asked for a refund.\n\nThey said they won\u0027t give me a refund until the pandemic is over - who knows when that is! Just to really add to the under hand tactics they sent me a link to their general terms and conditions. They had clearly altered their terms and conditions to mention COVID19 as when I booked my transfer COVID didn\u0027t even exist!!! Will never use again, would never recommend so I suggest you steer clear.

Не выполнили условия договора

Евгений Опубликовано 17.04.2020

Являюсь перевозчиком. Март месяц не оплатили, денег нет.На звонки и письма\nигнорят. Все выполненные трансферы за март оплачены клиентами 100 процентно,\nтрансферы мною завершены, средства мои затрачены, оплаты от GETTRANSFER нет.\nЭто мошенничество. Типа по выполнении тансферов в апреле, мы будем каждые три дня\nвыплачивать вам часть апрельского трансфера с половиной комиссии в счет оплаты долга\nза предыдущий период????? Это полный пи....дец!

Very disappointing

Luana Опубликовано 17.04.2020

Booked a cab, however, due to coronavirus I had to cancel and I was informed from one of the customer service that I would have received a refund after 30 business days. After chasing them twice, I have been just told that the refund won’t be processed but been given a voucher of the same amount to be used. Very disappointing as been told differently. Please make sure all customer service employees are on the same page thanks

GetTransfer need to realise they won\u0027t have any customers left if they continue treating their customers so poorly!!

Chris Compton Опубликовано 17.04.2020

Due to Covid19 I had to cancel the transfer that I had pre-paid with Gettransfer, and asked for a refund of the £110. I chased the refund after nearly a month and was told it would take longer and they also referred to their revised policy regarding COVID19. This was not in place when I booked and paid for the transfer back in September so not at all relevant. Really disappointed with the company and their attitude, particularly as I have used them many times before, but I won\u0027t be again.

Kein Geld zurück nach Stornierung

Judith Berufung Опубликовано 17.04.2020

Ich habe 10 Tage vor der gebuchten Transfer storniert.\nAm 12. MÄRZ und der Transfer wäre am 23.März gewesen. Ich bekam die Antwort ok, da man bis zu 48 h ja kostenlos stornieren kann. Das Geld sollte ich zwischen 3 - 5 Werktagen am Konto haben. Nichts passierte. Dann auch keine Reaktion mehr nur eine automatische Reaktion aufgrund corona nicht mehr erreichbar. Das aber erst nach über 30 Tagen. Mein storno war auch von der weltweiten Auswirkungen.

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.