Отзывы о gettransfer.com - только реальные отзывы

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2.2 5

2019 отзывов / 2415 просмотров

Avoid! They don’t honor their promises

Jeffrey Symynkywicz Опубликовано 10.04.2020

Add my name to the growing list of negative reviews. We booked two transfers in the UK with this company (Gettransfer.com). Unfortunately, we had to cancel our trip due to the Coronavirus crisis. Our original customer service representative, after some prodding, promised that we would receive a cash refund “in 5 to 30 days”. Now, we understand that because of the sad state of the world these days, refunds might be delayed. However, when we inquired about the status of our refund (about a week later), the same customer service representative informed us that, due to the Coronavirus pandemic, all refunds would take the form of a credit toward future trips. This in spite of the fact that the company promised to refund our credit card directly. A future credit is useless to us if we don’t reschedule our trip. Gettransfer has refused to listen to our reason or honor their promises. Avoid them like the virus!

gettransfer.com ist kein seriöses Unternehmen

L. Tapir Опубликовано 10.04.2020

Am 8. April war im spanischen Benalmadena/Andalusien ein Fahrer bestellt und bezahlt, der meine Eltern für einen Evakuierungsflug ins 500 Kilometer entfernte Madrid bringen sollte. Der Fahrer tauchte allerdings nicht auf und war auch nicht erreichbar. Die Firma konnte keinen Ersatz besorgen. Sie hat meine Eltern in reale Gefahr gebracht. Jetzt weigern sie sich, das Geld zurückzuzahlen. Ein Sauladen am Rand der Kriminalität. Naja, was erwartet man von einer Ltd. mit Sitz in der Steuerosase Zypern? Ich kann nur alle warnen, die Firma zu buchen!

Scammy

Su Опубликовано 10.04.2020

I am deeply regretful and ashamed I didn’t research this company beforehand. I booked an airport transfer for my dad and requested that they have a sign with his name at arrival so that he doesn’t have to look for them. \n\nNot only were they not there when he came out (less than 30 mins after his flight’s arrival), the driver had left and said it would cost us an additional £30 (on top of the £55 I had already paid) for him to come back. \n\nMy dad’s flight wasn’t late. Passport control and baggage handling was smooth and quick. The fact that they left so soon and then demanded more money from us can only lead me to suspect that the whole thing is some scam. \n\nThe whole point of pre-booking an airport taxi is to avoid being scammed by taxi drivers at the airport… Somehow, this is worse

This company is a fraud

Mohammad Uddin Опубликовано 10.04.2020

This company is a fraud. Stay awayyy they don’t pay carrier. I am a carrier this company didn’t pay my payment $3556.69.

Avoid at all costs

Anton Опубликовано 09.04.2020

Avoid at all costs. They are crooks and do not refund. Such a shame.

NEVER BOOK WITH GET TRANSFER!!

Chad Опубликовано 08.04.2020

NEVER BOOK WITH GET TRANSFER!!\n\nI booked 2 transfers with gettransfer.com back in 2019 for my vacation to Italy in June of this year (2020). Unfortunately due to COVID-19 we will not be able to travel therefore I requested my refund. When I booked the site stated you can cancel within 24 hours with full refund. Now that I am trying to cancel they have updated their User Agreement and will not issues refunds but only give you a credit or \u0022Try\u0022 to give you a refund once the pandemic is over.\n\nThis is a new User Agreement since the start of COVID-19 (terrible!!) that has this new language but their User Agreement also states according to sec.1.3 that by continuing to use this Service, the User confirms his acceptance of the revised Agreement. I am no longer continuing to use this Service, therefore I am not accepting the revised Agreement. \n\nStill they will not provide me a refund now or guarantee me one later.\n\nI HIGHLY recommend you NEVER use this company. They like many other terrible companies are not doing the right thing during this time. Don\u0027t trust them!

Отзыв о компании ГетТрансфер

анна кадирова Опубликовано 08.04.2020

Отзыв о компании ГетТрансфер. В названии изменили на TransferBook по понятным причинам.\nУправляют этой конторой 3 \u0022предпринимателя\u0022, их имена Александр Першиков, Александр Сапов и Ари Кравчин.\nОчень внимательно следите за этой троицей, все их проекты рано или поздно являются разводом.\nПовсюду негативные отзывы не только о ГетТрансфер но и о данных \u0022предпринимателях\u0022.\nИнфы в интернете много.\nУдивляюсь, как фирма до сих пор еще существует.\nPS. сайт Transfer.info это копия GetTransfer.com. Видимо готовят его для запуска после смерти ГетТрансфера.

Stay away from this company

Lara Опубликовано 08.04.2020

Stay away from this company. We booked a transfer on 18 February but unfortunately had to cancel on 19 February, as the carrier (which they clearly hadn’t vetted) was not responding to emails / calls. We have never received our money back, despite reassurances to the contrary, and this was before the Covid outbreak. This is a clear scam, they are completely untrustworthy. They just took the money and have clearly no intention to refund us. As noted in many posts, it’s a Russian company with registered office in Cyprus.

AVOID GET TRANSFER.COM AT YOUR PERIL!!!

Red Sven Опубликовано 08.04.2020

AVOID GET TRANSFER.COM AT YOUR PERIL!!!! They make up the rules as they go along, so DO NOT feel that you have any consumer protection. \nSoon after I booked an airport transfer in February, three months ahead of my trip, I became nervous about the Covid-19 news, so decided to cancel my trip. I took confidence in the fact that their website made clear there was a refund process for cancellations, provided this was done more than 72 hours ahead of the trip. Being cautious, I also called their office for reassurance, who confirmed that I was entitled to a refund. I then received an email saying II would need to wait 30 days to receive my refund. I chased two weeks two weeks later to seek confirmation the process was underway. A finance manager responded “Dear passenger, unfortunately, we don\u0027t do refunds anymore,“. How convenient for them - just make up the rules as you go.\n\nSure, they offered to “credit my account “ for a future trip, but would anyone in their right mind trust this company again?? Not me, that’s for sure. \n\nThey’re based in Cyprus by the way - not immediately obvious when you book. Caveat emptor!

I want to share this experience as it…

Ms C David Опубликовано 07.04.2020

I want to share this experience as it is so terrible I am motivated to take legal action against get transfer. I booked a cab and paid up front for a family member who was having cancer treatment to take a cab from Whitstable to London. The car didn\u0027t turn up and we sent many emails asking for our refund and get transfer wouldn\u0027t release the money even though we had not used our fare and we had been badly let down. We sent them screenshots to show the driver never turned up etc and finally they sent me an email committing to giving me the refund within 30 days. The refund wasn\u0027t repaid and so I emailed asking where it was and they have now said they won\u0027t give it due to the coronovirus situation which they say is a force majeure BUt the taxi fare booked was booked before the coronovirus lockdown in the UK and had get transfer sent the refund when they should the refund would have been repaid before the lockdown and anyway, the reason the fare did not take place was not in any way because of the crisis due to the virus but because the cab company was dishonest. They have just stolen our money and let down someone who was ill and under stress. NEVER use get transfer.

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.