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2019 отзывов / 2404 просмотра

A Most Traumatic Experience

Pete Опубликовано 07.04.2020

We booked a transfer between airport and ski resort in France and paid up front. A day before our arrival we were informed that the price was an additional 130 Euros! On arriving at the airport there was no sign of our transport. Several telephone conversations with Gettransfer followed. On each occasion we were informed that the driver was 10 minutes away. He eventually arrived 2 hours late.\n\nThe vehicle was most definitely not the ‘luxury option’ we had paid for. There was no sign of the refreshments, snacks and phone charging facilities advertised.\n\nWe thought ‘oh well, at least we’re on our way’. However the adventure was just beginning. The driver was twitching and shaking as he mumbled away to himself and gesticulated to other road users. His ‘wild’ eyes and constant fidgeting and scratching gave the distinct appearance that his performance that day was chemically enhanced in one way or another. His driving was extremely erratic as we swerved from lane to lane along the auto routes. It appeared that having to drive a minibus was an irritating hindrance to his constant phone and text conversations; at one point he was holding a conversation and taking pictures with the phone’s camera at the same time. And yes it is illegal to use a hand held phone while driving in France. On several occasions other road users showed their ‘appreciation’ of his driving with long blasts on the horn. \nThe real fun began as we started the climb to the ski resort on the steep switchback roads. We entered each 180 degree bend unsure if we would emerge alive, but pretty confident we would be on the wrong side of the road if we did. Impervious to the wrath of other road users there was no deterring our man; even when we came face to face with a coach bearing down us. You can guess which of us was on the wrong side of the road at the time.\nStill the phone and text conversations continued. \nWhenever we came up behind another vehicle our driver seemed to take a great interest in what was on the back seat of the car in front and would get within inches before attempting to overtake. We arrived at our destination shaking in a very similar manner to our driver. The first thing we did was cancel the return transfer and book with a more respectable company. Following dozens of emails and telephone conversations, I still await the refund for the cancelled transfer. I have reported GETTRANSFER to my credit card company who are pursuing a refund under \u0027fraudulent trading\u0027.\n\nUpdate:- Fantastic work by Santander Credit card fraud team. I sent them copies of all the emails between myself and Gettransfer. They have refunded my money.

Геттранфер не платит водителям

Getmoneytransfer Опубликовано 07.04.2020

Вот и наступил ещё один обещанный срок оплаты по задолженности, денег конечно же нет и нет даже каких то внятных обещаний по оплате. Надеюсь все сделают вывод о дальнейшем сотрудничестве с этими мошенниками!

Brug ikke dette firma!

Katrine Mogensen Опубликовано 07.04.2020

Brug ikke dette firma!\n\nJeg har aflyst vores booking og har bedt om at få mine penge refunderet. Jeg modtager samme dag en mail med tilbud om at jeg kan ombooke og modtage 10% af beløbet oveni. Dette afviser jeg og beder igen om at få mine penge retur. Jeg får samme dag (23/3)en bekræftelse, hvori det er anført, at refunderingen kan tage 5-7 dage fra firmaet side og op til 30 dage fra betalingssystemets side?! Den 7/4 kontakter jeg firmaet igen og beder dem bekræfte, at pengene er blevet refunderet. Jeg modtager følgende besked fra dem samme dag: \n\nThank you for your letter and question.\nI regret to inform you that at the moment the reimbursement is suspended and your amount of money + 10% extra is shown/will be shown in the system as a \u0022deposit\u0022 which may be useful for other transfer(s) whatever you want.\nIf you do not use it fully or partially, we will make a refund when the situation with COVID-19 will improve, however we are unable to give you any specific dates.\n\nDette protesterer jeg over og henviser til, at jeg har ret til at få mine penge tilbage nu. Jeg modtager herefter følgende svar: \n\nThank you for your message.\nI remember this letter, however the situation has changed and now the refunds are suspended for an unknown amount of time. That is the reason why we offer a deposit. If this deposit is not going to be used/used partially, we will complete a refund to your card once the situation with COVID-19 improves.\nOur apologies for the inconvenience.\n\nDeres praksis er i strid med forbruglovgivningen på området og jeg må derfor advare mod at benytte firmaet!!!

SCHLECHTESTER FAHRDIENST

Die Vielgereiste Опубликовано 07.04.2020

Die erste Fahrt war verspätet...\nDie Rückfahrt wurde für eine dringende Geschäftsreise nicht ausgeführt und das Geld immer noch nach 3 Monaten nicht zurückerstattet.\nSehr unfreundliches Kundenservice, welches unfreundlich mitteilt, man sollte auf ihre INFO Adresse schreiben und hängen das Telefon ab.\nMit einem solchen Fahrdienst riskieren Sie Ihre Pünktlichkeit, Ihr Geld und Ihre Nerven!

Request refund to your credit card company!

Aleksandra J. Опубликовано 07.04.2020

It\u0027s a scam! Booked a transfer on 12th February, requested refund on 18th March, got an answer that i will be refunded in 5-7 days. After checking with my bank yesterday I was surprised to see I received no refund. Wrote gettransfer.com again and got an answer saying \u0027\u0027due to coronavirus blah blah\u0022 (like everyone else). It\u0027s illegal and a fraud! Report it to the credit card company/bank and they should reimburse you!

Fahrer nicht erschienen.

Jeanette G. Опубликовано 07.04.2020

Obwohl wir Beweisfotos mit Zeitstempel vom Treffpunkt vorlegen konnten, die von Getransfer zur Klärung verlangt wurden, haben wir unser Geld für die Fahrt nicht wieder bekommen. Ich würde hier nie wieder eine Fahrt buchen. Das Taxi hat für die gleiche Fahrt nur 10% mehr gekostet. Überlegt euch gut, ob das es wert ist.

Umbuchung/Stonierung

Chris CR899 Опубликовано 06.04.2020

Umbuchung, Stornierung nicht möglich. Keine Mitarbeiter die Deutsch sprechen, konnten aber auf Deutsch buchen. Auf E-Mails und Chatanfragen wird nicht reagiert. Keine Chance den Transfer in Wien zu.stornieren bzw. umzubuchen.

SCANDALOSI

Leo Опубликовано 06.04.2020

SCANDALOSI. HO EFFETTUATO DUE PRENOTAZIONI CON LORO PER FINE FEBBRAIO, NON PARTENDO PIU\u0027 HO DISDETTO ENTRO I TERMINI E MI HANNO ASSICURATO CHE ERA TUTTO OK PER IL RIMBORSO. AD OGGI NON HO VISTO NEMMENO UN EURO RESTITUITO NONOSTANTE ULTERIORI MIEI SOLLECITI E LORO RASSICURAZIONI, ANZI ALL\u0027ULTIMA MAIL MI SONO VISTO RISPONDERE CHE IL RIMBORSO E\u0027 SOSPESO CAUSA COVID-19 E CHE AL LIMITE LO EFFETTUERANNO QUANDO LA SITUAZIONE MIGLIORERA\u0027. SONO INCAXXATO NERO.VOGLIO I MIEI SOLDI.

“Never recommend anyone to use this website...

xia wei Опубликовано 06.04.2020

“Never recommend anyone to use this website, it has no code of ethics and compassion at all. I booked a car to Ban Phe Pier(Rayong) in order to go to Samed Island on 4th Apr to departure fron Bangkok on Apr 6, at 9am of 5, i discovered that Samed Island is closed for entire April (i had my friend of local Samed Island resident to the pier to check the status at 7am), no foreigner and non-resident can go in/out of the island, so i emailed them and asking for cancellation, they replied said i need to cancel within 48 hours! ! I told them as soon as i know the situation, and have not wasted any of thier time, and i even told the driver...Thai government is controlling the traffic in order to contain the pandemic, these people just a bunch of blood suckers,no compassion during this crisis for anyone who stuck in the outside world! Wish them to go bankrupt ASAP!!! Consider this money is my medical donation to the company\u0027s onwer for curing corona virus, i lost 49USD:-( I will try to reason with the driver to see if i can reschedule to a later appropriate timing...wish me luck and wish those people get laid off by the pandemic situation. DO NOT USE THEIR SERVICE!!!

FRAUDULENT SCAM ARTISTS

Vivienne Опубликовано 06.04.2020

FRAUDULENT SCAM ARTISTS. We booked a transfer on 7 March and needed to cancel it on 16 March when the borders nearby were closed. We emailed as instructed. We were emailed on 17 March to say they would process the refund in 5-7 days and would would receive the refund in my credit card account within 30 days. I chased. They replied on 1 April and assured me I would receive a refund and I could use their email as confirmation (or toilet paper as it turns out). Today I chased again and they started spouting about their terms and conditions and I would get the amount credited to my account with them and (whoop di doo) an extra 10% - as if they’ll even be in business after the pandemic. AVOID, AVOID, AVOID - treat this company like a sufferer of coronavirus who is out in public coughing on people. We’ve raised disputes with AMEX and Paypal - it is unethical in the extreme to change contracts unilaterally and on the fly.

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.