Отзывы о gettransfer.com - только реальные отзывы

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2.2 5

2019 отзывов / 2414 просмотров

STAY AWAY

Natasha Touzovskaia Опубликовано 13.04.2020

STAY AWAY. We had a terrible experience with Get Transfer. Not only the driver never showed up on time to pick us from the hotel and take to the airport. We never got the refund back! It\u0027s been almost two months now!!! The driver shouted at us on the phone, saying she\u0027s stuck in the traffic and didn\u0027t know when she should be able to show up. We waited for an hour, she didn\u0027t turn up and we had to get another taxi. Almost missed the flight. I did report the case to Get Transfer HQ straight away, the company said they would refund and never did. APPALLING.

Better choose another provider

Oliver Опубликовано 13.04.2020

Four of their employees emailed me that they would transfer the money to my bank account within 30 working days.\nAnd now, i have the Money at my Customer Account as a Credit. \nThat‘s Not what you confirmed by email.\nSo they are just stealing money from the customer and they don\u0027t do more!\n should choose another provider for their transfer!

Highly unprofessional! Fraud!

BDS Опубликовано 13.04.2020

Careful, this company is unprofessional and will keep your money against your will! I booked a transfer with them, and after the travel restrictions of the Corona Crises I had to cancel my booking. I got an e-mail by one of their support managers which asked me whether I would like to have the company keep my money as a deposit for a later booking or whether I wanted my money returned. I chose the second option and got my preference confirmed by the same manager. A couple of weeks later I realized that they didn’t return the money but that, now, I had a deposit on my account. I wrote a message to ask what was happening, and got a message from another support manager that gettransfer decided to change their user agreement and they did not realise there would be so much to do so they didn’t have the time to inform clients about the fact that they stopped refunding money and had the deposit system now. After telling them that I never agreed to this, and I would never travel with them again and that I wanted me money refunded (as it was confirmed in written form before), they answered that the money could be used to travel with them again (?!) and that I may request the money at a later time. \nThis is fraud and highly unprofessional! It is nothing but outrageous. If you book with this company, they will decide to change their user agreements (without your consent, without informing you) and keep your money. Don’t book!

Attention cette boite et une…

Sanspseudo Опубликовано 11.04.2020

Attention cette boite et une escroquerie ! a fuire absolument ! ne payer pas les chauffeurs, ne rembourse pas les clients ....

Do NOT rely on this service

Uzzy Mub Опубликовано 11.04.2020

Do NOT rely on this service .. no taxi will turn up .. been told I would get my refund between 5-28 days and now its been more than 28 days and they have no clue and finance department are not aware of this.\nI rang them up today and they are saying they cannot they can’t give the refund because of the covid 19 I mean what the hell .. what has that got to do with anything.. complete nutters and SCAMMERS

LADRONES!!!

Alba Martinez Giralt Опубликовано 11.04.2020

LADRONES!!!! \n\nLeyendo las opiniones de otros clientes me veo reflejada en todas las opiniones, negativas por supuesto. He anulado mi reserva para el mes de Mayo, pero no he recibido ni un euro de su parte, solo emails que no son mas que excusas para no reembolsar mi dinero.

I am one of their Drivers

Tudor Transfers Services Опубликовано 11.04.2020

I am one of their Drivers ! Maybe the best one , but for these thieves we are just numbers ! They stole my money , whole month of February I did transfers and did not paid for , even if they get the money from customers in advance! Taking advantage of the Covid they don\u0027t pay us at all ! And nothing we can do ! Nobody knows where their real office is ! Stay away ! Don\u0027t book with these thieves!

This company is what the profile name…

Get Scammed Опубликовано 11.04.2020

This company is what the profile name is. They don\u0027t only scammed people by not paying them, but also drivers around the globe. Service providers are not paid at all. Don\u0027t use this service as far you don\u0027t want to be robbed. And to make them close ask twice 3 times a day for refund. Until you get no refund send them mails. At least this way they will close and they are not gonna steal other people.

Мошенники

Vladimir Petikov Опубликовано 10.04.2020

Пишет человек имеющий свое туристическое агентство, заказывающий трансферы для клиентов, а также имеющий небольшой автопарк из трех авто и выполняющий трансферы по их заявкам. Полагаю, что столкнулся с мошенниками. Во-первых, компания не платит уже с ноября за совершенные перевозки, постоянно кормя завтраками. Во-вторых по сорвавшемуся трансферу, по вине перевозчика, имею переписку следующего содержания. \n- вернем оплату в течение 5-7 банковских дней\n- на 9 й денег, на вопрос когда, был ответ уже.\n- еще через неделю на вопрос, что денег нет пришлите подтверждение об осуществленном возврате, запросили бухгалтерию\n- еще через несколько дней, извинте технические сложности вернем позже, в течение 30 дней. \n- и как вишенка на торте, возврата не будет, деньги на депозите на следующие поездки.\nУ меня не складывается ничего другого в голове, кроме мошенничества, ибо клиент платит 100% предоплаты, до водителей эти деньги не доходят, с перевозчиков берут 20%. Но до клиентов не доходит так же. Остап Бендер просто ребенок. Они сумели втерется в доверие к Аэрофлоту (тот декларирует их как партнеров и кэшбэкит мили за заказ у них) и Альфа-банку (который кэшбэкит 8% при оплате картой Альфы на их сайте). На лицо пирамида, надувшая пузырь, который лопнул в условиях кризиса и резкого сброса оборотов.

Don’t ask for a refund.

Unhappy customer Опубликовано 10.04.2020

It would appear there is another similar company namely, Gettransfers.com and gettransfer.com (probably the same) so just to make sure I have my feelings shared with the many others. This was posted initially on Gettransfers.com (note the s after transfer)\n\nWhere do I begin ?....With the positive first. Booked 3 transfers in the Miami area and all went well with two of them. Whilst in Miami I received a message to advise that our return airport journey had been cancelled by the Carrier / driver who had been allocated the pick up. I had contacted all drivers via WhatsApp prior to our trip and all 3 responded, so I was comfortable at that stage. Insofar as the cancellation is concerned, it wasn’t a problem, these things happen and we had plenty of time to organise an Uber instead (cheaper). The other two drivers we had were outstanding. The problem started when they promised to refund our money, not once but at least 6 times after emails were sent to them on a regular basis. We were simply offered a credit on our get transfer account, which I declined. I wanted a refund back to the credit card used to make the booking. Over the next 6 weeks they promised to refund but it was never processed. I’ve now received a lengthy email advising that their terms and conditions (which they have no doubt rewritten in the last few days) state that if the carrier cancels the transfer “you may request a refund direct from the carrier within 4 months” - just utter Gobbledygook. I won’t insult your intelligence any further. Bottom line is they are not refunding me. Instead, I now have a credit, plus 10% as a gesture of goodwill, in my Get transfer account, unacceptable. Given the current pandemic, I won’t be going anywhere for the next few months, so pointless. Many of the reviews are accurate. If things go well for you, then great but when it goes pear shaped, don’t expect any support from this company. I’ve now submitted a claim via my credit card provider. You have been warned.

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.