AVOID AT ALL COSTS

Byblos94 Опубликовано 03.09.2020

avoid! I would leave NO STARS if that was an option. As an experienced traveller, I am embarrassed to have been ROBBED twice by this company, including being left stranded twice at airports after no-show taxis. AVOID! AVOID! AVOID!

Снимают деньги с карты водители не…

Долгов Владимирович Александр Опубликовано 03.09.2020

Снимают деньги с карты водители не приезжают на трансфер. Потом деньги не возвращают.

DO NOT USE

Hannah McArdell Опубликовано 02.09.2020

DO NOT USE! I booked a transfer in March before any Covid lock down issues occurred. My transfer was unable to be completed due to a flight delay so I immediately requested a refund on the day. They have subsequently used every excuse available for not having processed the refund to my card even though I landed back in the UK 2 weeks before the UK lock down occurred. they are now quoting condition they have subsequently added to their user agreement specifically related to Covid-19 as to why they can no longer refund me but just leave the monies as a credit on my account. Any e-mails have been answered with bog standard \u0022computer says no\u0022 attitude so i will not be taking this up as a card dispute with my credit card provider.

This company i can not recomend

Hrafn Varmdal Опубликовано 02.09.2020

This company i can not recomend. I order and pay for taxi qnd 30 min before pick up they call and say it is 3 hour delay. As i was going form mancherster to london airport i could not waith. So they say i will get 100% refund. Now it is 5 weeks since then and i did not get nothing back. This is just plane steeling and I will for sure not recomend this any one.

Worst service provided

Hannah Durrant Опубликовано 02.09.2020

Worst service provided. Not sure if this is a scam. Cancelled the day before the trip and now refusing to refund \u0027 until the pandemic is over\u0027 would strongly advise not to use this service.

Avoid

Darryl Опубликовано 01.09.2020

Avoid, avoid, avoid!! Should you need or wish to cancel a booking the company will only provide a \u0022refund\u0022 by way of credit to your account. Wholly unacceptable and wouldn\u0027t ever consider using them again, will be letting as many people as I know to avoid in the future.

Viaje cancelado en marzo y desde…

Nohemí Опубликовано 01.09.2020

Viaje cancelado en marzo y desde entonces intento recuperar el importe. Me dan un 10% además del importe del servicio para gastar en 18 meses, pero yo no quiero eso, quiero recuperar mi dinero y no hay manera. \n\nTrip canceled in March and since then I have tried to recover the amount. They give me 10% in addition to the amount of the service to spend in 18 months, but I don\u0027t want that, I want to get my money back and there is no way.

No Scruples

Mary Loutas Опубликовано 31.08.2020

I booked with Get transfer back in February/March, thinking that I would be attending my son\u0027s wedding. Unfortunately due to Covid our borders are closed indefinitely at the moment (Australia). So wedding plans were cancelled and I in turn cancelled all bookings. \nEveryone was professional and refunds were given, small hotels, airlines, etc etc. All except Get Transfer the owe me AUD 807.59 and refuse to refund only giving me a credit (they say with an added 10% which is BS as the original charge was US$593.90 and they have credit US$571.21). We gave them 5 months advance notice of cancellationa.\nAnd then they had the audacity to send me an email asking me to rate a trip that I hadn\u0027t even taken.\nThe disappointing factor is that we used this company multiple times during our last trip in 2019 and it was fantastic service.\nThe other disappointing factor is that these people don\u0027t care whether you used your hard earned money to pay for these trips and if you desperately need this money now more than ever as many of our people are losing their employment.\nEurope has opened their borders to tourism, hence in my eyes your pandemic is over as stated in your clause and refunds should be now honoured as per your original clause.\nI don\u0027t know how the directors of this company sleep at night. Karma and will bite your ass when least expected.

They are scammers

Karl Koort Опубликовано 29.08.2020

They are scammers. The driver cancelled the trip before my airport transfer and now they won’t refund the money the debited from My account. Will report them to my bank and also make a legal claim\nAVOID

Refund nightmare

Carmel Cleary Опубликовано 28.08.2020

I booked this company for a trip I was supposed to take to Italy last May. I cancelled last March and was told I would get a refund within a month. Never happened. Then I was told I would not get a refund only credit to my account. Told them this was no good to me but didnt get anywhere. Then I got an email offering me a refund! Which I accepted but as of today 27th August I have still not received it! I have lost count of the emails I have sent looking for my money back.

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.