Отзывы о gettransfer.com - только реальные отзывы

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2.2 5

2019 отзывов / 2393 просмотра

I don’t recommend

Ahmed Zaio Опубликовано 08.06.2020

I m taxi driver i work for This Company i didn’t get payed from the month February . ?

Left stranded

Mike Cody Опубликовано 08.06.2020

I can only say based on my experience that this is singularly the worst transportation company I have ever used. The outward journey was fine and went well but the return journey was a disaster when the company told me 1 hour before the journey time that they had cancelled it and were looking for an alternative driver for me. Needless to say they could not get me an alternative driver and simply said they would offer me a refund and a 10% discount for my next booking!! Wasn\u0027t really time to be pitching the next booking to me! So i was left sorting out my own transport to the airport and trying not to miss my flight with 4 small children! I complained 4 times after I returned home to them and eventually got the full fare refunded - I urge caution before using this company and needless to say I wont be booking with them again

Terrible Company!

livehappy Опубликовано 08.06.2020

Terrible Company!\nThey will lie and cheat you out of money, I booked a transfer which got cancelled well before all this current craziness of corona began and they still have not made a refund! and now say they wont! but they have given a credit on my account!! What good is this to me when I cant get away, I wrote a letter of complaint and they have never even acknowledged it never mind replied, they have also changed their terms and conditions now and are sticking by their new ones even though I have pointed out that the original booking was made under terms which stated I was entitled to a refund.\nLong and short of it, terrible!\nI would not recommend this company to anyone, ever!!

I HAVE WORKED FOR THEM!!!

Mohammed Опубликовано 08.06.2020

As someone who has worked as a CARRIER with this company and who carried out their bookings I can say this company is the worst company I’ve ever worked for. Towards their clients and their partners. \nIf you’re looking for an honest, cheap and reliable driver for any job please contact me on 07376534055 at any time and we will take care of you. \nThank you\nA M CHAUFFEURS LTD

Not customer friendly

Darlene Опубликовано 07.06.2020

This is the only company that will not give a refund despite the initial police of one day before. Not customer friendly

DO NOT USE THEIR SERVICE

Nilesh Mistry Опубликовано 07.06.2020

DO NOT USE THEIR SERVICE\n\nBooked in Zurich and asked for car seats for my twin boys. Failed on both occasions to and from the airport and the failure to respond in appalling almost to the point of blaming the customer. Apparently I should have taken photos of the car seats not in situ rather than look after my children who were 2 years old.

ESCROT ESCROT

Daouda Diallo Опубликовано 05.06.2020

Bonjour, je suis transporteur à paris en AUTOCAR et ma société a fait 3 service pour ses escrots depuis février 2020 je n’ai jamais était payé seule excuse le covid 19...j’en sais un peu plus sur cette mafia russe...oui il s’agit d’une mafia russe installé à Chypre...en tant que transporteur nous sommes obligé de communiquer avec les investisseurs de ce site afin de nous inscrire tout est dirigé par des russes...\n\nEn plus qu’il me doivent de l’argent si je veut le récupérer il faut que je continue à mettre mes autocars à leur service pour qu’il me paie ce qu’il me doivent...UN GROS CONSEILDENONCEZ SES ESCROTS ET NE RÉSERVEZ OAS CHEZ EUX SI BOUS SOIHAITEZ DES TRANSPORTEURS APPELEZ DIR ECTEME T LES TRANSPORTEUR C’EST SIMPLES AVEC INTERNET N’ALLEZ PAS SUR CE GENRE DE SITE

AVOID AVOID AVOID - Dishonest thieves.

customer Опубликовано 05.06.2020

Dishonest, obligation-shirking liars. And that\u0027s being polite.\nLike many others here, I am being refused a refund from this crowd that they are legally obliged to give.\nI paid £400+ in February for a transfer that was due to take place in March but which had to be cancelled due to COVID-19. I cancelled before the 48 hour \u0027prior to travelling\u0027 period stipulated and GetTransfer confirmed that a refund would be processed. Over the next 2-6 weeks I received nothing and each time I contacted GetTransfer they told me the refund was being processed, sorry for the delay. Then around late April, they changed tack and said they could not process refunds, instead I would get a \u0027credit\u0027 in my account for future use, repeatedly citing point 4.2 of their User Agreement referring to this being the process because of COVID-19. \nBUT THIS CLAUSE WAS ADDED WELL AFTER MY BOOKING AND TRANSFER DATES.\nI\u0027ve referred now to a chargeback on my credit card, GetTransfer\u0027s replies are infuriating, repetitive and factually incorrect and EVERY ONE now refers to point 4.2 in the \u0027after-the-fact\u0027 User Agreement. Today they actually said:\n\n\u0022In the current context of pandemic and the most difficult world economic agenda, our company has decided to adopt the experience of the world\u0027s largest airlines and travel agencies and, therefore, hold the money for a later trip.\u0022\n\nPlease do not give these thieves any more money. Avoid avoid avoid.

this company must be sold for the dept…

Transfer Agency Опубликовано 05.06.2020

this company must be sold for the dept they have they cant pay. always they say lei, i waitet about 2300CHF to be paid till now they are lying either they recognize and respect the AGB or they pay partial, every time i contact they hesitate and say we can not predict time?\n\n\u0022Dear Partner, \n\nWe are doing our best in these challenging circumstances to overcome the difficult times being faced and we are not turning away from our obligations.\n\nDue to the current force-majeure situation we are unable to predict a specific payment date.\n\nSincerely yours,\n\nGetTransfer.com Team\u0022\n\nso till when you wil say these words, i see you have to sell the company already no confidence from customes and also your partner. how will you exist ?

Unreliable, dishonest and should be banned from trading!

Susan Sutton Опубликовано 05.06.2020

This company has no integrity or morals. We paid 300 euros for an airport transfer in January and, at that time, their terms and conditions didn\u0027t refer to the Covid-19 pandemic. We had to cancel our plans at the end of March due to the pandemic. We followed their rules for cancelling in advance of the booking time. They initially said we would get a full refund of the amount we paid within 5-7 days but that it might take 30 days to appear on our credit card due to the nature of international transactions. So I waited 30 days before contacting them to see what had happened to our refund. They then said that they couldn\u0027t refund us until the pandemic was over. When I asked when they would consider the pandemic to be \u0027over\u0027 (ie would it be when international travel resumed, when shops opened, when lockdown was lifted etc) the said they couldn\u0027t give me an indication of timing. Given that the pandemic will never fully go away, they have basically stolen our money. To add insult to injury, they have subsequently emailed to say that they will add 10% to our \u0027credit balance\u0027 with them! Given that I never want to use this company again, this \u0027credit balance\u0027 is not, as they suggest \u0027an amicable solution\u0027. Like a lot of reviewers, if I could give a 0 or negative rating for them, I would! I tried disputing this payment through American Express but they are unable to help because I can\u0027t prove that the booking terms and conditions in place at the time when I made the booking did not refer to Covid-19 at that time. This part of their T\u0026Cs has been added subsequently - basically so that they can keep the money they have been paid by their customers, which has not been used to pay their suppliers for a service which was never provided!

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.