C’est scandaleux. La seule garantie c’est que vous allez payer.

Jean louis Опубликовано 26.10.2020

C’est scandaleux.\nLe chauffeur ne vient pas. Vous n’êtes pas remboursé. On vous propose un avoir à utiliser en commandant un autre taxi....\nOn ne peut vous garantir qu’un taxi sera présent comme convenu.\nLa seule garantie c’est que vous allez payer.

The driver canceled and I still didn\u0027t get a refund!

Vincenzo Foti Опубликовано 26.10.2020

I reserved a transfer, the driver canceled the day before and gettransfer refuses to refund the money even though it wasn\u0027t my choice to cancel the ride!\nI basically wasted 130 euros so avoid at all costs.

Arnaque à 100% Merci à leurs chauffeur…

Galaye NDIAYE Опубликовано 26.10.2020

Arnaque à 100% Merci à leurs chauffeur qui ne se presentent jamais...\nMerci à leurs chauffeur qui ne se présentent pas au rendez-vous, qui bien entendu ne répondent pas au téléphone.\nGrâce à leurs incompétence vol raté.

Refusing to return fee paid for a…

Alan Bosworth Опубликовано 23.10.2020

Refusing to return fee paid for a transfer that they took from me confirmed the pick up but never sent to the driver or drivers company. No car arrived to pick us up. No cancellation anywhere from any party just GetTransfer taking money not paying the taxi co and refusing to give it back. Keeping it for me in my account to use in the future. Very bD customer service blaming Covid for inability to do refunds....? Come on. DO NOT USE. have emailed several times and stock answers return. \n\nEdit. Just seen the reply below which does not represent what happened. They were not an untrustworthy company as Gettransfer suggest. I spoke to the driver who confirmed that the money wasn\u0027t paid or any confirmation sent for the booking. I have written many emails with questions about the clauses in the terms and conditions which don\u0027t apply in this case only to receive stock answers back. They are based in Cyprus so am now following up with EU trading standards to clarify rights. Its not the money but the principle and their blatant disregarding of customers. It does not take a long time to transfer money these days. No money was ever sent to the taxi co its just sitting in their account. It could be done in seconds.

Left my handicapped child, the rest of my family and me stranded miles from home.

Texola Опубликовано 23.10.2020

We changed the TIME of our return journey and have all the relevant conformation emails to prove this, they turned up a day early and refused to take any responsibility for their mistake, they then refused to send another car on the arranged date, the last day of our holiday was spent phoning and emailing to try and rectify this with no joy at all apart from a rather rude and abrupt email from someone called \u0022nick\u0022 telling us it was our fault and we would have to rebook and pay again if we wanted to get home safely and a refund was out of the question. the holiday was for our handicapped son and this whole affair with gettransfer caused us all undue stress and upset, we had to borrow money and use another firm together us back home. We are totally disgusted with the service we received and fully intend to take this matter further.

ARNAQUE

EMMA Опубликовано 23.10.2020

ARNAQUE! NE PAS FAIRE CONFIANCE! Ils vous demandent de payer une autre fois soit disant car le chauffeur ne peut pas venir et finalement le deuxième ne se présente pas non plus !\nA cause d\u0027eux nous avons dû nous débrouiller à rentrer chez nous à minuit.

1 star during this pandemic

Mariah Steele ヅ Опубликовано 23.10.2020

1 star during this pandemic: Get transfers think it’s okay to hold your money hostage if you cancel before 48 hours before your transfer, which is in conjunction with their cancellation policy. I was told “Refunds paid will be made taking into account the funds in your personal account, which you can use to pay when ordering a new transfer” which means they will not give me a refund to my bank account but credited to use on their service again. I was told this is due to the pandemic and will change back to normal after but I am outraged that they think this is acceptable to use the pandemic as an excuse to hold onto my money, as if I couldn’t also do with my £140 right now in such hard times! I am disgusted to be honest. When I challenged this I was told “Please note that we always act according to the rules of the User Agreement”. Well my advice to you Get transfer is to not trick your customers by hiding this in your small print and to make customers more clearly aware when booking!

No se puede cancelar

Cesar Fernandez Опубликовано 23.10.2020

No se puede cancelar. Del viaje de 8 personas a EEUU hemos conseguido que nos devuelvan todo (Vuelos de 3 compañías distintas, hoteles pagados por adelantado, vehículos de alquiler, etc) excepto el transfer que contratamos con Getttransfer.\nLo anulé con meses de antelación, y me contestaron que por el Covid no podían devolver el dinero.\nComo decía antes, la única empresa que se ha quedado con nuestro dinero. Está claro que los próximos transfers serán con otras compañías del sector.\n\nRefering to your answer, I could never choise the refund. I had to accept a credit (compulsory), but when I was going tu check it, the credit dissapeared from my account. In my opinion this is a robbery.

troppi autisti abusivi

corrado arbizzani Опубликовано 22.10.2020

Ho fatto qualche viaggio con questo sito, ma in italia c\u0027è un caos. Purtroppo il sito non verifica correttamente i documenti quindi permette di far lavorare anche le auto private. Preferisco non utilizzare più questo sito per la sicurezza dei miei clienti.

Scam

Sreehari S Опубликовано 21.10.2020

Scam. Looting and blocking people\u0027s money in the name of Economic crisis. Hiding the scam in their fine print and offering Free Cancellation. Should never ever use their service. The customer service is a joke and when confronted they said \u0022we should have mentioned it in the main page itself\u0022. But they are never going to do it since this is how they can loot people\u0027s money. The cancellation was done well in advance (more than 50 days for the trip to commence), but still they are not willing to do the refund

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.