Отзывы о gettransfer.com - только реальные отзывы

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2019 отзывов / 2342 просмотра

Мошенничество. Не ведитесь!

Марина Опубликовано 22.02.2020

Ребята, процветает мошенничество чистой воды. Во время бронирования списывается 100 % суммы. Присылают ваучер, мой № брони 6807249. Сначала все дружелюбно, несколько раз уточняют детали, отвечают быстро, могут накануне вечером еще раз связаться, переуточнить. Клиент окончательно расслабившись, ждет, что в аэропорту его встретит комфортное авто. Не рассчитывайте на встречу с табличкой. Вы будете искать, бегать кругами как антилопа, по всей парковке. Водитель будет писать в мессенджере: вот он я, тут стою, не видите разве? Через полчаса выключит телефон. На линию поддержки можно дозвониться раз в 10-й, а там сонный парень ответит в трубку: а, вы еще там стоите? я сейчас перезвоню. И не перезвонит, конечно же. Категорически не рекомендую данную компанию.

This is not belong to Sri Lanka

Stephan Dawson Опубликовано 22.02.2020

This is not belong to Sri Lanka. The price shows by the system is fake and very low price compare to local services so people booking thoug this and get trouble when they reach Sri Lanka Airport. Even they never send the quoted vehicle. If we question, they always say different storys regarding the vehicles. So the best option is book a 100% local cab or taxi service from each country.

scam

No Опубликовано 21.02.2020

scam. their address is in hong kong

Awful experience as described below

Irene Lago Опубликовано 21.02.2020

Awful experience as described below. No contact from Customer Service after opening a complaint and placing several calls to them. A month now and still no answer. A lot of money lost due to their lack of professionalism. AVOID USING THIS COMPANY FOR YOUR OWN GOOD. I will now make sure I advertise my parents\u0027 experience through SM and the ombudsman.\n********\nA transfer to the airport was requested for 5am in order to fly on a holiday trip. The transfer booking was made and confirmed and 35 Euros were paid towards the booking. \nThe holiday my parents had booked consisted of a package holiday where, as seen in the attached pictures, summed up to 422.3 Euros in total (211.15Euro per person).\n. After receiving confirmation via email of the transfer booked (see attached), my father tried to get through to the driver specified in the booking both via telephone and email sent to re-confirm booking (this is the first time he was booking with you and wanted to be sure you, as a company, could be trusted). He emailed your company (see attached again) and called the driver directly several times; however, despite all this, he did not obtain any answers from him (what’s more, he is not even picking up the phone now) or from your company altogether.\nBy the time my parents realized the driver was not coming and managed to get a hold of a car to drive up to the airport, it was too late as by the time they arrived at the airport the flight had already taken off There is no need to say how upsetting this whole situation is. My father is quiet old, and had not driven a car in quite a long time which, along with the stress to get to the airport on time, made him sick and raised his anxiety issues; My mother lost a day of work and was not able to enjoy it as a holidays either... On top of all this, they have now lost the money for their package holiday which was obviously paid in advanced.\n\n*********************\nAs per your below reply, the documentation was sent to the email address provided below for the QA team to look into this and resolve (this has now been done 5 times). Also important to mention how I requested a call back from a manager 4 days ago and no call has been received. \n\nTHIS IS THE LAST CHANCE BEFORE I FILE THE COMPLAINT WITH THE OMBUDSMAN

No Refund- Awful Customer Service

Thomas Cahalan Опубликовано 21.02.2020

I have used gettransfer several times previously and had no problems. I am planning a trip to Romania in October and paid for a long transfer of approx 130 euros. My plans changed so I cancelled and made, AND PAID For an alternative transfer over three weeks ago. \n\nI still have no refund over three weeks later allegedly due to “ technical issues “ (no specifics given) - Give me a break - in 2020 only the space shuttle takes as long to fix. In my experience two to five business days is the average time for an online refund. I have been in contact with the European Consumer Centre and it now appears that as the company is registered in Cyprus I will have to sue them there for a refund plus damages. I am utterly disgusted with them.

very bad service over charging

w Опубликовано 20.02.2020

very bad service over charging, commission base on no existing rating\ni can\u0027t recommend to customers and future transport partners

I really can\u0027t understand the negative…

Matthaios Опубликовано 20.02.2020

I really can\u0027t understand the negative reviews. I used gettransfer services 3 times in October 2019 ,in Sri Lanka and everything was great! Also when a small and unimportant issue occured, customer service helped in seconds!!! Sometimes, surely, the car it\u0027s not the one shown in booking form but i think this is not big deal! Plus the price that\u0027s it\u0027s the best of all other services and apps. Since i discovered gettransfer, I have never used others companies services .Thank you!

BIGGEST SCAMMERS OF TIME

Scylla Kelly Опубликовано 20.02.2020

BIGGEST M/FKCS OF TIME , AM A CARRIER , ITS EITHER SYSTEM ERROR OR AN EMAIL INDICATING PAYMENTS IN THE NEAREST TIME AND WHEN I ENQUIRE , THE MAGGOTS BLOCK MY ACCOUNT AND SAY THEY WILL PAY ME ONE DAY

Wish I could give them a zero review.

MrsA Опубликовано 20.02.2020

Wish I could give them a zero review.\nWe booked a chevrolet suburban 2016 and ended up in a vehicle that had bench seat and was literally falling apart. I complained and they have done nothing. I am disgusted.

BRUG ALDRIG dette firma

Lene Опубликовано 19.02.2020

BRUG ALDRIG dette firma - det er snyd og humbuk vores chauffør kom aldrig og når vi kontaktede ham var bilen i stykker og vi havde 5 opkald til deres nød nr alle forskellige som alle lovede at ringe retur hvilket aldrig skete - vi har være i kontakt på mail med dem og givet dem alle beviser og her stopper al kontakt - så trist for andre firma som gerne vil lave en ordentlig forretning IGEN BRUG ALDRIG dette firma vi har igen igen ( i alt 7 gange)sendt alt dokumentation også på ny efter deres svar her på siden -vi får ikke noget svar og vores betaling et tabt - så trist

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.