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2019 отзывов / 2350 просмотров

I cancelled my booking no #6629506 and…

Kamlesh Jain Опубликовано 28.02.2020

I cancelled my booking no #6629506 and asked for refund.. i was told that refund is processed on 9 th feb .. on not receiving the same contacted and was told that refund is processed on 17 th feb and now on contacting again on 28 th feb told that it is not processed and will take one more week...\nNo company in the world takes 30 day to process the refund and again they say it will take 30 business days for getting the credit...\nAvoid all the bookings as the bookings will not be honoured if they do not pay to the outsourced transfers contracted on customers behalf..

cancelo el servicio por cierre del…

Yeray Placeres Gutierrez Опубликовано 27.02.2020

cancelo el servicio por cierre del aeropuerto y llamo para avisar con tiempo,te cbran el servicio aunque sea por causas mayores y se niegan a devolver dinero.

Menteurs, Voleurs, Beaux parleurs!!!!!!!!!!

Stephane Flachard Опубликовано 27.02.2020

Pas de temps à perdre pour expliquer.\nÉvitez tous cette compagnie!!!!!!!!!!!!!!!!!!!!!!

Друзья будьте аккуратны

Pavel Musin Опубликовано 26.02.2020

Друзья будьте аккуратны, компания является посредником и не контролирует качество перевозки. Поэтому вместо заказанного автомобиля может приехать кто угодно и и сделать что угодно. при любых жалобах мы получаем лишь ответ : Извините, напишите пожалуйста письмо на Feedback. Испорченный отпуск вам не исправят. \nПользуйтесь услугами только проверенных компаний.\nPS Gettransfer Хватит уже тратить деньги на пиар в Интернете. Большинство положительных отзывов от ботов ;)

Very bad experience from SOFIA TO BOROVETS

Monsieur RAMOS Опубликовано 26.02.2020

I did a booking for a transportation from\nSOFIA airport\n to\n RILA HOTEL BOROVETS\nI did a full payment online\n When I arrived in SOFIA airport nobody was there to pick me up.\n I tried to call the driver but she was refusing my calls.\n Finally someone from the company called me from LONDON and started to explain me that they called me at 12.30 to inform me that the ride was cancelled and now (around 14.15) they can not do anything for me since I did not pick up the call and I have to take a taxi !\nI would like to highlight few points : \nIf I request a driver at 13.30 and I bother myself to fill the\nrequested informations in their website with my flight references that means that until 13.30 I AM NOT CONTACTABLE since I am in flight !!!\nThen if I take time to plan in advance a transportation to go to my\nholidays hotel it is because I don\u0027t want to loose time and to arrange for a taxi on arrival !!!\n I had to make many calls to their customer service and I lost one hour in SOFIA airport because of the lack of profesionalism of their driver and their customer\u0027s care agent who were not able to find me a solution !\nI want you reimburse me the 160 LEV I had to pay for the taxi from\nSOFIA airport to Borovets.\nUntil now I dont have any reply from them and I have paid twice my taxi ride from SOFIA to BOROVETS.\nVery unprofessional service.\nIt could be working until a problem happens so it is like playing RUSSIAN ROULETTE.\n Richard R.

Worst transfer company ever

Chris Опубликовано 25.02.2020

This company is the worst transfer company ever. We scheduled a pickup in Italy and driver never showed up. Then Daria and team at gettransfer refused to provide a refund for the services that were not provided.

AWFUL

issi newland Опубликовано 25.02.2020

AWFUL - thank god for PayPal\nBooked a transfer and cancelled it, they then would not refund my money and told me they had a \u0027technical issue\u0027 and would take 15-20 days \nAfter reading other complaints i know they say this to everyone \nso lucky i had booked through PayPal to make sure i was protected ! \nI escalated the complaint to PayPal with screen shots of emails and they refunded my money two days voting the case in my favour

what a joke ….driver switched off phone…

Ian. bush Опубликовано 25.02.2020

what a joke ….driver switched off phone on day of travel leaving me stranded in Kyiv...told owner ...he not interest just say call local taxi....you mug .do I know all numbers ...and by the way you have taken my money for ride you didn\u0027t give you dog azvoid like the plague....just use uber its cheaper and they come when asked

DO NOT USE!!!

Zoe Astbury Опубликовано 25.02.2020

Booked for transfer home in London. Firstly to find out a few days prior from myself following up with the driver that he does not do taxis anymore. Had to try call and then email with huge delayed response to say that they can refund although will need to wait 30 days! I wanted them to find an appropriate driver to replace or to refund straight away so I could then arrange again myself. Still awaiting response with no one even picking up the phone to discuss alternative.\nAVOID AVOID AVOID!

Menteur !!!!

Florence Destouches Опубликовано 25.02.2020

Menteur !!!!\n\ntoujours aucun remboursement sur mon compte au sujet de la réservation 6361461 ! depuis le 17/02/2020, ils me disent m\u0027avoir remboursé et toujours rien !!!!\nvoleur

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.