Отзывы о gettransfer.com - только реальные отзывы

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2.2 5

2019 отзывов / 2360 просмотров

IT IS DEFINITELY A SCAM!

Neil Thorne Опубликовано 05.03.2020

IT IS DEFINITELY A SCAM!\n\nI wish I had read these review before booking, but we were stranded and needed a transfer for the next morning.\n\nThey tricked us, then apologised and offered us a refund - Great. Guess What! We cant have a refund because we cancelled within 48 hours!\n\nDO NOT USE ! !\n\nThe only positive consequence is that they may have hopefully gone out of business today (5 March 2020) as there emails are all bouncing back to me. At least no one else will get scammed!\n\nIn Response to the Get Transfers response below - We booked at 14.15, at 14.40 your support manager cancelled the transfer and offered us a refund. Your carrier can hardly have lost other jobs. I bet you haven\u0027t even paid the carrier! Why offer us a refund if the terms of agreement are publicly know! Why are your emails suddenly all bouncing back? My ticket number is 56389472 - please make the refund, or I will continue to share my scam experience on as much social media as possible.

заказали трансфер з аеропорту

Андрій Сліпецький Опубликовано 05.03.2020

заказали трансфер з аеропорту, скинули номер водія\nдумаю подзвоню чи все буде гаразд.\nзнервований водій розмовляти незахотів, написав що він занятий.\nможе надати друге авто з доплатою 100євро\nв кінцевому результаті ні грошей, ні таксі, телефони відключені\nнезвязуйтесь маскалі кончені придумали як розводити\nнезважають ні на дітей та старших людей

Gerrard

Gerrard Опубликовано 05.03.2020

It’s a complete scam, stay away, cost me £30 pound I will never see again, how they’re allowed to continue is a product of this new scam culture. I’ve reported them to Apple/banks and no one is interested. Good old Apple apps.. o yes and you get the standard reply on here about a refund that never happens, stay well away

Liars

LD L Опубликовано 05.03.2020

Liars, unreliable, this company is pure fraud and they are still out there!! Pretend to offer service and they don’t, pretend to respond and they don’t, pretend to refund and they don’t!!! Bring someone to check on them!

TO ALL THE PEOPLE COMPLAINING!!

Carmen Castañeda Опубликовано 04.03.2020

TO ALL THE PEOPLE COMPLAINING!!\nThe problems in most cases are not the drivers, but the company it self, they do not only take 25% HUGE CUT !!!! Out of the drivers but also they do not pay the drivers on time, drivers have to wait for very long to get pay and basically be begging for their money, so most of the issues here are because some people have had signed up thinking this was a trusted company, but at the end they never got paid, therefore on future transfers they will not show up. So I’ll recommend just to avoid this company. ( by the way the driver I interviewed still hasn’t got paid )

Пользовалась услугами этого сервиса 1…

Laura l Опубликовано 04.03.2020

Пользовалась услугами этого сервиса 1 раз, в Италии. Заказывала трансфер для поездки из отеля, до аэропорта. Водитель приехал к отелю с небольшим опозданием, боялась что и на самолет опоздаю но довез во время. Автомобиль был чистым, да и сам водитель приятный человек, помогал с багажом и 1000 раз извинился за опоздание. Но ставлю 4 звезды из-за страха опоздания на самолет.

Dangerous company

Fred Hepburn Опубликовано 03.03.2020

Dangerous company - avoid!\n\nAvoid this outfit at all costs- I had to drive the mini-bus myself. They were an hour and a half late to pick us up from Innsbruck, Austria \n and take us to Civetta,Italy on the 15th Feb.\nThat was the least of our problems. After around 45 minutes of very slow going the driver stopped and disappeared behind some trees,. When he came back he was holding a lump of ice to his head. He only spoke Russian and used Google translate to explain that he had altitude sickness as he had been driving up and down mountains since 5 am ( it was now midnight). As we were half way up the mountain I had no choice but to take the the wheel and drive to the hotel myself, almost certainly without insurance. I had to keep stopping the minibus so that the driver could vomit with the bus rolling back as it didn\u0027t have a handbrake. After a few goes and with my family screaming in my ears I worked out it had an additional foot brake. We eventually arrived in one piece at 3a.m. This experience cost me 280 euros . Get Transfer refused my requests for compensation.I felt really sorry for the driver who was obviously being exploited by this awful company , If Get Transfer are allowed to continue operating there will be an accident.

DO NOT USE!

Leigh Опубликовано 03.03.2020

DO NOT USE!! We were really let down by this company. \n\nWe were left stranded in Italy, 5 adults \u0026 6 children. The driver never showed and did not answer the phone. We called customer services who said, like all the below reviews they would call back. Not once did they call back, we constantly called and were told a manager would call back. Hours later we managed to arrange another transfer through the hotel we were staying at. \n\nAbsolute disgrace to take money off people and leave them stranded. \n\nWe thankfully paid through paypal on a credit card, I raised a dispute with both straight away. We have now 2 weeks later received our refund due to the disputes raised.

I would give 0 stars if possible

A Опубликовано 03.03.2020

I would give 0 stars if possible. The driver cancelled last minute and I had no ride. The company\u0027s solution was to give me a refund afterwards, but that business plan does not work for a taxi company.

DID NOT TURN UP ON 3 OCCASIONS

Jed Опубликовано 03.03.2020

Booked with them to be picked up at Paris CDG airport, the driver NEVER TURNED UP, rang the driver but he kept putting the phone down, contacted the customer services who promised to investigate and call me back, THEY NEVER CALLED BACK, phoned them again and was promised a Manager would arrange an alternative vehicle/driver and call me back, THEY NEVER CALL BACK, after 3 hours waiting I paid for a local airport taxi to take me to my hotel at an additional cost of 60 euros, contacted them online for the next 4 DAYS and was finally given details of an alternative driver who would take me back to the airport the following morning as per my original booking, HE NEVER TURNE UP, contacted customer services again who advised me to once again arrange a local taxi to take me to the airport which I did at another additional cost of 60euros, the delays caused by the failure of my driver to turn up and the slow unhelpful customer service and arranging an alternative driver caused me to miss my flight home to the UK and I was forced to pay a further 383 euros for an alternative flight home, I have been in touch with the company daily since my return and keep being promised a refund of my initial booking payment (60euros) but all references to my further costs of 503 euros have been ignored and NO refund has been receive after 14 days.\n\nDO NOT USE THIS COMPANY

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.