Отзывы о gettransfer.com - только реальные отзывы

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2019 отзывов / 2325 просмотров

Fusk.

Lina Kofoed Pedersen Опубликовано 07.02.2020

Fusk.\n\nBenyt ikke dette firma. Det er svindel.\nJeg havde booket en bil fra lufthavnen til mit hotel i England. Dagen før min afrejse får jeg en mail om at chaufføren/bilen ikke vil komme. GetTransfer vil da gerne prøve at finde en ny bil til mig, men denne kan kun findes endnu dyre.\nEfter 4 timers skriveri frem og tilbage få jeg et tilbud hvor jeg skal give 101,2 euro mere.\nDa jeg så skrev til dem at jeg ikke ville betale flere penge, stoppede de med at svare.\nJeg har nu bedt om penge retur, så dem er jeg spændt på om jeg så får retur.\n\nOpdatering: 7 arbejdsdage er nu gået og jeg har stadig ikke fået mine penge retur selvom de har lovet det.\nJeg har skrevet til dem og de svare sjovt nok ikke\n\nOpdatering: 14 arbejdsdage er nu gået og jeg har stadig ikke set skyggen af mine penge. Nu siger de at jeg skal vente 30 dage før jeg får dem.

BEWARE this company put our lives in danger

ATass Опубликовано 06.02.2020

Our driver cancelled our booking just before we got on a 14 hour flight to Lyon with our 2 small children. I called get transfer straight away and was told not to worry that they would have someone else waiting for us when we landed. And that there would be no additional cost incurred by us.\nSurprise, surprise. When we arrived having travelled now for 38 hours from Australia there was no driver. After calling get transfer again to find out where the driver was we were told they were still looking for one. \nWe were then told they found one but we had to pay an extra 137 euros on top of what we had already paid. We had no other option but to do this as our children were exhausted.\nThe driver then took 1.5 hours to turn up so in total we waited at the airport for over 3 hours.\nThe car that was sent did not then even fit us all in and we had to sit our 4 year old son on our lap. \nThe worst part however was that the car was not equipped with winter/snow tires and as we approached our hotel, it skidded out of control on the ice road and smashed into 5 parked cars and just narrowly missed a man walking on the road. We could have been killed by this car that was arranged by get transfer even though we clearly provided the detail of where we were going to in the alps.\nObviously I cannot risk the lives of my family again by using this company on our return trip so I requested to cancel. I also cannot believe that they would expect me to pay for the first part of the trip including the additional 137 euros I was forced to pay for a trip that endangered the lives of both my family and people walking in the street. \nGet Transfer- it is unacceptable for you to simply reply to emails with the comment that someone will be in touch. \nIt is also unacceptable that I have had to pay not just the full fare but an additional charge for a vehicle that was cancelled at short notice and was not roadworthy.

SERVICE PAS SERIEUX DE TOUT. A EVITER !!

Lulu17 Опубликовано 06.02.2020

J\u0027ai annulé une réservation ( payé avec paypal ) 1 mois avant la date prévue et, comme prévu par le contrat je devais être remboursé .\nApres 9 jours je n\u0027ai pas encore reçu le remboursement et le service client réponde très sec d\u0027attendre ...\nVous réservez un transport et vous devez payer immédiatement tout ( même si le transport est après 1 mois ), mais obtenir le remboursement est très difficile !!\nJe vais ouvrir une contestation avec Paypal pour pouvoir obtenir la restitution de mon argent \nService pas sérieux de tout .\nEviter pour ne pas perdre votre l\u0027argent et votre patience !

Don’t trust them if you don’t want to loose you money

Yuliya Lemeshenko Опубликовано 06.02.2020

Hello!\nThis service is terrible. I canceled my day flight and transfer from airport and I am still waiting for my money :((( They will not write you first . I have to write and to ask “ when” . They promised this week, later sent message that it will be longer , now stopped answer at all.\nStay away from this people :((((((

une équipe d\u0027escrocs.

christiane apedo Опубликовано 05.02.2020

une équipe d\u0027escrocs.. j\u0027ai annulé ma réservation 1 semaine avant mon voyage et ils prétendent me rembourser mais 2 semaines d\u0027attente toujours pas de remboursement, comme j\u0027ai payé avec PayPal je vais informer PayPal et obtenir un remboursement.. éviter cette société..

I Cancelled due to unforeseen…

Victoria Lawday Опубликовано 05.02.2020

I Cancelled due to unforeseen circumstances and am still waiting for a refund 3 weeks later,contacted the company several times and repeated excuses and lies that it has been issues or delayed due to service error,shocking customer service AVOID AVOID AVOID

Pessimo servizio

CHIARA Опубликовано 04.02.2020

Ho prenotato da internet un trasferimento dall\u0027areoporto di Parigi all\u0027hotel pagando in anticipo 100 euro per andata e ritorno, al mio arrivo nessun taxi si è presentato e dopo mezz\u0027ora di inutile attesa ho dovuto prendere e pagare un taxi locale; ho chiesto informazioni a diverse persone in areoporto (anche addetti ai lavori) e nessuno conosceva questa compagnia, ho provato a telefonare ma inutilmente c\u0027era una segreteria che parlava francese.\nHo fatto le mie lamentele e mi hanno assicurato che mi avrebbero rimborsato il viaggio, siamo a febbraio e da novembre nulla ho ricevuto nonostante le loro promesse (dicevano di aver disposto il rimborso ancora in novembre).\nHo mandato decine di mail ma non ho ancora ricevuto i soldi.\nDopo 2 giorni da questa recensione ho finalmente ricevuto il rimborso! Grazie

Impossible de récupérer une facture

Christophe Calaux Опубликовано 04.02.2020

Impossible de récupérer une facture ! Gettransfer nous renvoie au transporteur, qui dit en passant a fait sa prestation : a l\u0027heure, propre et discret. On paie Gettransfer et il n\u0027assume pas après. \non perd donc 20 % car on ne peut pas recuperer la TVA\nA FUIRE

Liars and thieves!! Never use it

Glendi Alimehmeti Опубликовано 04.02.2020

I have never had such a bad experience with transport service than this company!! \nFirst of all i ordered a car for 5 people from Viena airport to hotel and vice versa! In the voucher was written that the driver knew english and the model of the car! When i arrived there was another car waiting and the driver didnt understand english at all! But this was not the bad part ! When i had to go to the airport from the hotel , the agent told me that the driver was waiting for you, but he wasnt there , she gave me the contact and he said he will be there soon , he took 30 minutes to arrive because he didnt knew the right hotel! When i enter with my family in the car, let me emphasize that this was another driver and he didnt knew english at all! He was asking me for money , to pay him in cash , he was comunicating with me via google translate because at the beginning \nI wasn’t understanding what he was asking ! He wanted to be paid cash or he wouldnt transport me to the airport! I had paid the full price via internet! I was really confused and i tried to communicate with the agent, she told me to pay him in cash and she would refund me to my credit card later! Now that i arrived at my country and i was asking for the money to the company they sent me an email that you were overpaid because the flight was delayed!! You understand this thing ??? Flight delayed! I almost lost the flight because of this low and lying service company!

Never use this company !!

Graham Nutman Опубликовано 04.02.2020

Never use this company !!\n\nI booked a 2 hour transfer in Thailand and selected a company offering a new vehicle - with pictures provided. The vehicle that arrived was old dirty and uncomfortable. The so called QA team (somewhat funny as there is no QA) determined that I was entitled to no compensation and kept my full payment. Appalling business model, I will never use or recommend them.\n\nThey make the comment below on all negative reviews ... we are sorry and promise to look at the case again. I did not get what I ordered and overpaid for a shoddy service and yet they have still come back again with “we can’t help you”. Do not risk your important transfer with this outfit !

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.