Отзывы о gettransfer.com - только реальные отзывы

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2019 отзывов / 2314 просмотров

Классная обслуживание доволен 100%…

MarVik Опубликовано 30.01.2020

Классная обслуживание доволен 100% Спасибо вам что вы есть

Son unos estafadores

Elisabeth BM Опубликовано 30.01.2020

Son unos estafadores, contrate con ellos un conductor para que nos recogiera en el aeropuerto JFK de New York y el conductor no se presentó, lo reclamé y ahora dicen que no me hacen reembolso, lo peor es encontrarte en otro país a las 23 de la noche y sin saber cómo moverte y que los llames para que te den una solución y te contesten que les mandé un correo electrónico y a buscarte la vida.

Fligh delay more than 1 hour - you can lose transfer and money!!!

Zuzana Jarolímová Опубликовано 30.01.2020

Because of the flight delay, the carrier told us there is no transport free at the time of new arrival and so they contacted GetTransfer and GetTransfer confirmed they will try to find another transfer company for us. \n\nAfter arrival we had no information about new transfer so I had to call them. We had only number of another country and so the call was quite expensive. In this call the operator told me the driver is waiting at the airport so he will call him and call me back. After 25 minutes no call. I had to call again and this time another operator first tried to transfer me over to the first operator, however after a moment waiting spoke to me the same person telling me the change of pick up time was done with short time to pick up and so there is no transfer for us, nor no refund and we only can contract and pay new service. \n\nSo we spend almoust one hour looking for the driver, because the currier told us GetTransfer confirmed they will try to find another service. And also waiting for the call back after the first call.\n\nOnce at home, I´ve try to compain to the GetTransfer and they told me the transfer was there twice!!!!! What is obviously not true as I have informed the currier 2 hours before the pick up time that we have delay and even if the transfer would be where at the time we arrived, why operatitor told me there is NO transfer???\n\nThe company is not able to give me some explanation, only that the transfer was there and in their conditions is courtesy waiting time 1 hour at the airport, once the time pass by, the driver can leave without you and there is no refund.\n\nAnd the weirdest thing is when I have tried to claim the transfer cost from airport company and I downloaded the voucher again, GetTransfer changed the original pick up time. Originaly we had 17:00, what is also in the email with payment confirmation, however in the voucher was 19:00, what is the time when we arrived.\n\ntrip request: 5473347

GETTRANSFER PURA DECEPÇÃO

Antonio Lee Cotrim Опубликовано 30.01.2020

Contratei o serviço da gettransfer para me levar ao aeroporto e simplesmente não apareceu o motorista, entrei em contato com o suporte e o atendimento foi péssimo, disseram que eu deveria esperar o motorista cancelar o pedido (como esperar se o motorista simplesmente não respondia) para eles poderem fazer um novo pedido e me atender e que além disso eu teria que pagar uma taxa de urgência, o que é mais absurdo ainda pois o serviço não tinha sido prestado por incompetência deles, não recomendo, a não ser que vc queira ficar na mão de uma empresa ruim. Se vc precisar dele para qualquer compromisso não recomendo, no meu caso quase perdi o voo!

Habe bis jetzt dreimal über Get…

I. Schwarz Опубликовано 30.01.2020

Habe bis jetzt dreimal über Get Transfer in verschiedenen Ländern gebucht, es hat immer hervorragend geklappt..... sehr pünktlich, die Autos sauber und in einem guten Zustand, die Fahrer freundlich und hilfsbereit. Für mich steht fest, das GetTransfer eine sehr gute zuverlässige Alternative zum herkömmlichen Taxi ist, bedeutend Kosten günstiger.

Anna

Adam Thuraya Опубликовано 30.01.2020

I have good experiences with them and they are doing excellent and good service

I spoke to the driver 12 hours before…

Suzi Cengarle Опубликовано 30.01.2020

I spoke to the driver 12 hours before scheduled ride to notify him that I needed him to come earlier. He told me that he was unavailable and that he would cancel my ride and arrange for a refund. I rescheduled my ride with another driver who was courteous and got us to our destination on time.\n\nI followed up on the refund for the first booking and after days and days of emails back and forth the driver apparently turned up to collect us even though he knew we weren\u0027t going to be there, provided proof that he was at the pick up location to Get Transfer and now Get Transfer are refusing to refund my money. The driver is a scammer and I will never use this company again.

Fiz uma reclamação à empresa…

Wellington Franco Опубликовано 29.01.2020

Fiz uma reclamação à empresa Gettransfer sobre um transporte de ida/volta para o Aeroporto Paris Beauvais, sendo que o transporte de volta não foi realizado pelo motorista. A empresa simplesmente alegou que não tinha responsabilidade sobre o serviço contratado, devendo buscar uma solução diretamente com o motorista. Recomendo não utilizar os serviços dessa empresa.

Not recommendable

Cliente Опубликовано 29.01.2020

I notified them 5 hours before the agreed time, that the flight was going no be delayed.\n\nThey refused to pick up later, or gave us our money back, even when the FAQ says that notifying in advance, they will solve the problem.\n\nVery disappointed, and not recommendable at all.

At Buenos Aires you are best to use the official taxi booth in the arrivals terminal. Same price but more reliable.

Michael Mckee Опубликовано 28.01.2020

We booked a transfer prior to boarding our flight in Frankfurt to Buenos Aires and it was confirmed by email. It wasn’t until we arrived that we discovered they had sent a subsequent email while we were mid flight cancelling our booking. We then organised a transfer through the”official taxi” booth at the airport which was the same price as GetTransfer.com had quoted but without the stress.\n\nBased on our experience we would recommend simply organising your transfer once you arrive at the official booth. The official booth is right outside the arrival gate (after you fullyexit customs). Be careful - there are other companies just inside the arrival gate - we didn’t use them. The official one is inside the public part of the terminal.

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.