sthg to recommend for a trip between Moscow and Saint Petersburg

Patrick Опубликовано 05.10.2018

I took your train a week ago. It was a nice experience, the Sapsan starts and arrives in time, booking was quick and response too, the train was utmost clean, we booked in economy class.\nThe train has not a great velocity (around 180 km/h as an average) however double of the Krasnaya Strela I took some years ago, so it was an excellent alternative to the plane, no stress and queues for the controls etc... I highly recommend your services.

A suggestion

nur bazilah Опубликовано 04.09.2018

A suggestion: Please indicate the number coach on the platform for the passengers to be ready before boarding the train.

Easy way to get ticket purchased

mabel chan Опубликовано 02.08.2018

Easy way to get ticket purchased

Loved the railway

Karina-Harsha Mirpuri Опубликовано 30.07.2018

Loved the railway. Super comfy. Had a nice ride.\n\nMeals on board were limited and finished fast. That was only thing wish was better.

UK traveller on Russian Rail - city to city...

D Johnson Опубликовано 03.11.2017

From the UK - 6 days in Russia alone and travelled from Saint Petersburg to Moscow (October 2017). Had a brilliant time in Russia. The rail trip (4 hours) from city to city was superb and very smooth. A happy and positive 4 hours looking at the Russian landscape. The on-line ticket print-out worked great - if only the UK had such an easy ticketing system! Arriving in Moscow was a great feeling. My only criticism is that the entrance to the high speed train platforms at Saint Petersburg (via the cube-like kiosk building in front of the platforms with the x-rays in) - was not clearly marked and was confusing - clearer signs needed please - especially as the info boards are all naturally in Russian. Amazing memories.

Very good, but no way to charge electronics

Nick Ribal Опубликовано 23.10.2017

Was very good, clean, professional and overall a good experience. The only reservation I have is the lack of power outlets - both mains electricity and USB. I\u0027ve come used to these on other modern trains, and there\u0027s no reason not to have it onboard.

We took the Russian train twice. One trip was excellent and the second trip was eight hours late.

עדנה בן יהודה Опубликовано 14.10.2017

We took the Russian train twice. The first time was from St. Petersburg to Moscow. The ride was quick and timely. The staff in the carriage was very courteous.\nThe second trip was from Moscow to Kiev. The train was supposed to leave on 21.00 but it left at 5.35 the next morning. At midnight we asked to go to the hotel to sleep and we got an hotel reference, but the hotel was full. We almost missed the train because the policeman at the station said that the train would arrive on 5.00 and leave on 7.00, but it left on 5.35. We did not sleep all night and lost a day trip in Kiev. The ride itself was comfortable. We bought the tickets online and it was fast and comfortable.

Good communiction and service

Chaim Sok Опубликовано 03.10.2017

Good communiction and service

Very nice and clean coupe

Terry Grabow Опубликовано 07.09.2017

Very nice and clean coupe. The only fault I found was that our meal came very late after I had gone to bed.

Ignored if you are not a Russian speaker

Lorena Barroso Glz de Arriluzea Опубликовано 22.08.2017

I travelled with Russian Rail from Tallin to Saint Petersburg and from S. Petersburg to Moscow. In both occasions the general services were Ok, clean and very punctual. The main problem traveling with this company is if you are not a Russian speaker, as I am. Nobody speaks any other language but Russian, and according to my experience, the staff did not try to make itself understood in any other way, so we realized that there was coffee service included and some other services but we just could not take advantage of them, the staff just ingnored us.

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