Отзывы о gettransfer.com - только реальные отзывы

› ›

2.2 5

2019 отзывов / 2263 просмотра

Servizio pessimo

Giuseppe Pandini Опубликовано 04.12.2019

Servizio pessimo\nL\u00271 dicembre 2019 avevo prenotato un trasporto in aeroporto (numero di prenotazione 5628815) alle 6:15, da Bordeaux e l\u0027autista non si è presentato all\u0027appuntamento ne ha mai risposto alle mie chiamate\nSe non avessi trovato un angelo travestito da taxi uber non sarei mai arrivato in aeroporto a quell\u0027ora del mattino

CHOOSE SOMEONE ELSE!

Mike Опубликовано 04.12.2019

When visiting my wife\u0027s family in Connecticut, we needed to arrange transportation back to the airport in NYC. We booked transportation through Get Transfer. My credit card was charged, and the day before they were due to pick us up and take us to the airport, I called our driver who assured that he would call me back in \u00222 minutes\u0022.\n\nAfter 3-4 hours of hearing nothing in return, and my attempting to reach him again, the following text message was sent to me from the driver: \u0022I\u0027m sorry, I am not able to complete the job\u0022. Once I contacted Get Transfer, the offer of a refund or a replacement was given. I mentioned needing a replacement, and before they attempted to find one they notified me that there may be an increase in the charge. \n\nFrustrated, I called back and asked for a refund. I then booked transportation through a reputable, upstanding shuttle company. I\u0027m not holding my breath on getting my $90 back. Please do not use these people!

Shocking

Edwina Isabel Golombek Опубликовано 03.12.2019

Shocking, shocking, shocking experience! The driver was 35 minutes late picking us up from Istanbul airport, November 27, 2019 and that was only after two phone calls made by a worker at the airport..then an impossibly rude representative of the company made me come to show me my name was on the board being held up outside arrivals..it wasn\u0027t but he kept pointing to other names saying mine was amongst them!!!! Eventually a young man arrived reeking of cigarettes and could speak no English..we were walked for 10 minutes to a filthy van, not the Mercedes or BMW carI had booked and paid for..we rode in a van reeking of cigarette smoke and shabbiness..he helped us unload our luggage..NEVER AGAIN!

Avoid these scammers

PAUL REDMOND Опубликовано 03.12.2019

I wish I had of checked here before booking with GetTransfer. I\u0027ve now signed up just to leave a review. Prepaid cab didn\u0027t turn up. Driver was uncontactable by myself or customer care. Customer care have been dragging their heels and making it difficult to get a refund. In the end I got the money back via Paypal instead. Avoid these scammers.

Avoid this company- they withhold your payment and fail to provide the service.

C L Huntbach Опубликовано 03.12.2019

Terrible customer service, non-existent taxi service and failing to return my fully paid booking fee. I had booked a taxi from Manchester - Leeds on Sunday 1st Dec at 04.00am, and paid £65 full balance (two months ago). At 03.55am (at minus 2 temp) I phoned the allocated driver to find out where he was waiting for us. He said that he had cancelled my booking a week ago (with no communication from him or Get Transfer). I asked him what number I might call to follow up a replacement taxi and he hung up. I phoned Get Transfer Customer Service and received no answer or ansaphone. Myself and two friends, one of who is 65 yrs old with arthritis had to find our own alternative arrangements at an extra cost of £80. We had to wait another hour in the freezing cold for a train replacement service. As we waited Get Transfer then sent an email an hour after our driver cancelled, apologising but confirming they were not going to arrange a replacement as it would be more expensive for them to try and get us another taxi!!! They still have our money and are playing games, delaying tactics and repeatedly asking for information they already have. DO NOT TRUST YOUR MONEY AND SAFETY WITH THIS SHODDY \u0027GET TRANSFER\u0027....Get ripped off it should be called.

Drivers \u0026 Customers beware

Floramie Meca Опубликовано 03.12.2019

Drivers beware! \nTotally unprofessional and totally ridiculous.\n30 minutes before a so called scheduled pickup they called us to ask if we are at airport. Funny that they didn’t notify us in advance. As we always have a car at airport we could handle it. Been waiting 90 minutes for a customer and then we got the blame of not being there. No payment but a lot of words as if it’s our mistake! Now they insist that their so called system scheduled it and we were not there. Don’t want to pay.\n\nWe won’t work with this criminal association of scammers. Beware!

HORRIBLE! STAY FAR FAR AWAY!!

Megan Опубликовано 02.12.2019

HORRIBLE!! STAY FAR FAR AWAY!\nI have been corresponding with the company for 3 months trying to get a refund and have emailed back and forth with customer service more than ten times. They only want to offer a us a discount on a future service, which is absurd because I wouldn\u0027t book with them again even if it was free! They never picked up our 2 families with 3 young children and never even told us they weren\u0027t coming to get us! No services were provided and my family\u0027s safety was jeopardized and an entire afternoon of a short trip were wasted. They just stole our money! Don\u0027t prepay!!\n\nTo summarize my complaint: We were left waiting for several hours in the airport parking lot with 3 young children in the heat in a foreign country to actually never be picked up. After visiting the advised location where airport staff told us drivers wait, we could not find our driver. By communicating with him over the phone, we were told he was coming back for us. Never were we told that he was not picking us up. The company says he didn\u0027t return for us because he didn\u0027t know if we were willing to pay extra costs for taking too long to find us. Yet, we were never asked if we would pay a fee or told they were not getting us. Since we were supposed to have car seats for our toddlers, we did not want to use another vehicle and continued to wait for the driver for hours. We lost an entire afternoon of our vacation and put the safety of our children in jeopardy waiting in an unsafe busy parking lot, having to find a random person on the street to drive us to our location, and not being provided with any car seats for our young children. What a nightmare!\n\nDon\u0027t listen when the customer services asks for people to provide their transfer number, so they can resolve the issue. Because they don\u0027t resolve it!!!\n\nThey have gotten a TON of poor reviews. Just Google them. However don\u0027t trust their website, of course, they only post 5 star reviews. \n\nSincerely,\nMegan \nTRANSFER 2429370

Keine Rechnung

P.F. Опубликовано 02.12.2019

Fahrer kam 10 Min zu spät am Flughafen an, sprach kam deutsch, Fahrzeug mittel gepflegt. Am ärgerlichsten finde ich aber, dass ich keine gescheite Rechnung seitens Gettransfer ausgestellt bekomme, an die ich immerhin \u003e100EUR überwiesen habe! Sie verweisen nun im Nachgang an den Fahrer, der mich ex post eine Rechnung ausstellen soll?

Estafa total,imposible de comunicar con…Estafadores

Maria Опубликовано 02.12.2019

Estafa total,imposible de comunicar con ellos.No vinieron a recogernos a la hora establecida y tuvimos que comer taxis desde el hotel al aeropuerto de baden baden con un coste elevadisimo.

Scoundrels

Jm Опубликовано 01.12.2019

Scoundrels\n\nOne star is one too many.

Отзывы людей о gettransfer.com

О gettransfer.com

Информация предоставлена различными внешними источниками

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.