Отзывы о gettransfer.com - только реальные отзывы

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2.2 5

2019 отзывов / 2256 просмотров

Drivers \u0026 Customers beware

Floramie Meca Опубликовано 03.12.2019

Drivers beware! \nTotally unprofessional and totally ridiculous.\n30 minutes before a so called scheduled pickup they called us to ask if we are at airport. Funny that they didn’t notify us in advance. As we always have a car at airport we could handle it. Been waiting 90 minutes for a customer and then we got the blame of not being there. No payment but a lot of words as if it’s our mistake! Now they insist that their so called system scheduled it and we were not there. Don’t want to pay.\n\nWe won’t work with this criminal association of scammers. Beware!

HORRIBLE! STAY FAR FAR AWAY!!

Megan Опубликовано 02.12.2019

HORRIBLE!! STAY FAR FAR AWAY!\nI have been corresponding with the company for 3 months trying to get a refund and have emailed back and forth with customer service more than ten times. They only want to offer a us a discount on a future service, which is absurd because I wouldn\u0027t book with them again even if it was free! They never picked up our 2 families with 3 young children and never even told us they weren\u0027t coming to get us! No services were provided and my family\u0027s safety was jeopardized and an entire afternoon of a short trip were wasted. They just stole our money! Don\u0027t prepay!!\n\nTo summarize my complaint: We were left waiting for several hours in the airport parking lot with 3 young children in the heat in a foreign country to actually never be picked up. After visiting the advised location where airport staff told us drivers wait, we could not find our driver. By communicating with him over the phone, we were told he was coming back for us. Never were we told that he was not picking us up. The company says he didn\u0027t return for us because he didn\u0027t know if we were willing to pay extra costs for taking too long to find us. Yet, we were never asked if we would pay a fee or told they were not getting us. Since we were supposed to have car seats for our toddlers, we did not want to use another vehicle and continued to wait for the driver for hours. We lost an entire afternoon of our vacation and put the safety of our children in jeopardy waiting in an unsafe busy parking lot, having to find a random person on the street to drive us to our location, and not being provided with any car seats for our young children. What a nightmare!\n\nDon\u0027t listen when the customer services asks for people to provide their transfer number, so they can resolve the issue. Because they don\u0027t resolve it!!!\n\nThey have gotten a TON of poor reviews. Just Google them. However don\u0027t trust their website, of course, they only post 5 star reviews. \n\nSincerely,\nMegan \nTRANSFER 2429370

Keine Rechnung

P.F. Опубликовано 02.12.2019

Fahrer kam 10 Min zu spät am Flughafen an, sprach kam deutsch, Fahrzeug mittel gepflegt. Am ärgerlichsten finde ich aber, dass ich keine gescheite Rechnung seitens Gettransfer ausgestellt bekomme, an die ich immerhin \u003e100EUR überwiesen habe! Sie verweisen nun im Nachgang an den Fahrer, der mich ex post eine Rechnung ausstellen soll?

Estafa total,imposible de comunicar con…Estafadores

Maria Опубликовано 02.12.2019

Estafa total,imposible de comunicar con ellos.No vinieron a recogernos a la hora establecida y tuvimos que comer taxis desde el hotel al aeropuerto de baden baden con un coste elevadisimo.

Scoundrels

Jm Опубликовано 01.12.2019

Scoundrels\n\nOne star is one too many.

Estafa total

Ibett Опубликовано 01.12.2019

Estafa total, es una verguenza...tuve reservado un transfer en el aeropuerto de Niza, la hora acordada no se presento el conductor, llamandole me dice que tardara un minuto, acabo de 10 minutos le llamo otra vez, y dice que como maximo tardara 20 minutos que tiene un problema, acabo de media hora le llamo donde esta... y dice que aun va a tardar. Asi q le digo que anulo el transfer, porque no podiamos a esperar mas. Lo peor de todo es que reclamando el dinero por un servicio que no fue cumplido por parte de ellos, me saben mandar solo los mails que lo sienten mucho, y que estan investigando la situación. Pero cada vez me manda mail otro operador preguntandome que es lo que paso y si fue utilizado el servicio. Sin reembolsarme el dinero. Es una verguenza, No recomiendo esta empresa para nada, porque solo cobra el dinero y el servicio no lo da, a parte deberian reembolsar el dinero inmediatamente ya que lo cobran antes por la pagina web.

So far never let me down

Alexander Rozhnov Опубликовано 01.12.2019

So far never let me down. Best thing: drivers are always very very polite

I \u0027 ve booked transfer from sabiha…

levan sokhaneishvili Опубликовано 01.12.2019

I \u0027 ve booked transfer from sabiha gokcen airport. drives didn\u0027t arrive. didn\u0027 t response to my messages . support didn\u0027t make anything for me. still hasn\u0027t got refund.

Let me join the 39% of bad reviews

Kim Madsen Опубликовано 01.12.2019

Let me join the 39% of bad reviews, this is a SCAM, we booked a transfer 29th of november 2019, for a 2.5 hour transfer from Bangkok airport to Rayong Beach, for 100 usd we paid in advance, got a confirmation/ voucher all looked perfect !\n\n25th i realized that we will arrive 35 minutes later than planned, with the new flight number which i emailed and got reply on from their partner BKK Limousine in Bangkok. This company can for your info not be find online ! \n\nOur 2 friends who should join us waited at our arrival gate after costums together with lots of other drivers outsite gate 3 exit 10, 1300 , but did not see our name sign, we came out tired with 2 very tried small kids 1315 and still no sign, so i gave 20 minutes more before i called, but signal was very bad in airport so i SMS instead after not beeing able to hear what the guy from BKK told me. \n\nI was informed that pr policy the driver has left after waiting for us at the gate?? I asked the other drivers if they have seen any from BKK and with my name sign , they said they dont know this company and they have not see any with my name ! \n\nFinaly i got a photo with a driver with my name sign, but at gate 1, exit 3, where apperently there also are a meeting point , so in general that have waited by a wrong gate, even if they knew our flight number ! BKK claimed that everyone knows that this is the official meeting point in airport and if i didnt knew i should have googled it !?? \nI have no information from Gettransfer or BKK limousine , that we should meet them at another gate than where we arrived !\n\nLast communication by email they claim that by the way, the driver also went to Gate 3 exit 10 to find us, which we know is a lie as we where there all the time from 25 minutes after arrival where my friends was looking for our sign ! \n\nNo refunds, as according to BKK i did not know the \u0022official\u0022 meeting points far from my arrival gate !\n\nRead th 39% bad review , as many of the good reviews probably are with lots of fake ! \n\nBased on the reply of other bad revies . i guess the answer from Gettransfer.com will be : \nWe are sorry to hear about your negative experience with our company. Please provide us with your booking numbers at feedback email adress\nFor your info my booking number was : #4229769\n\n Best regards Kim Madsen

Shocking-avoid

BORSEVLOW Опубликовано 30.11.2019

Booked and paid for a taxi in advance when on a trip to Portugal to make the journey from the airport as stress free as possible as we were on a very tight time schedule. Needless to say when we got to Porto there was no sign of the taxi driver. No answer when we tried his phone number. Little help from Gettransfer when we called them. They phoned back a few minutes later and just said we’d have to make other arrangements and claim a refund. This delayed us and caused us further problems.\nLess than helpful when trying to claim a refund.\nStill waiting 2 days later to confirm we will get a refund.\nWhen you look at the feedback on their site it’s all 5 star reviews yet on a site like this that they don’t control it’s mostly very negative. That speaks volumes. Only wish I’d read these reviews before parting with my money.\n Awful service and they don’t seem to care once they’ve got your money.\nI will never use this company again.

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.