Attention !!!

Jean-françois Atero Опубликовано 21.09.2019

Attention !!!! Je suis chauffeur est me suis aperçu que la plupart des chauffeurs sont des clandestins ! Ils ne demandent aucun justificatif pour prouver que le véhicule répond aux critères , carte grise, assurance, rien! Par ailleurs, ils me doivent 2700€ de courses à ce jour ! Après 2ans de collaboration, ils ont décidé d’arret De payer Je me suis bien fait avoir, c’est Des escrocs!

This is the worst service and drivers…

Anoop Ax Опубликовано 20.09.2019

This is the worst service and drivers are not reliable. They switch off the phone and never respond to your messages. I used it in Beunos Aries the driver Luiz Felipe Zinner, he is a big cheat and threatening me.\nI did contact the support team and it is useless. They are favouring to driver only even I showed the evidences. \nBe carefull and they are #1 fraud.

Arnaque!!!

Irina Опубликовано 20.09.2019

Arnaque!!!\nTransfert réservé à Paris pour allez de l’aéroport CDG à la maison. Le chauffeur n\u0027est pas arrivé, le manager de \nGetTransfer n\u0027a pas rappelé...J\u0027étais obligé de prendre le taxi. Service client refuse le remboursement, une pure ARNAQUE!!!

Inconsistent Business Practices!

Marcia Ours Опубликовано 20.09.2019

Me, my grown daughter, and my 15-year-old son took a trip to Europe at the end of July 2019. In 10 or 11 days, we went through 8 different countries. England, Poland, Germany, Austria, Liechenstein, Switzerland,Czech Republic, and Italy. I hired gettransfer for three journeys between these countries. The first and third were great! However, the second one, from Prague to Malbun, Liechenstein was a real headache!! The driver never showed up, and the driver was confirmed for us the night before. So....we ended up spending several hours at the premises of our hotel! The hotel in Prague even tried to help us out. They spent several minutes on the phone with these jerks. No replacement driver was offered! We spent hours messaging them! Finally we had to end up taking a taxi for well over 500 dollars! Gettransfer ripped us off 343 dollars! I had to get hold of my husband back at home to put more money in our account. And, that money was borrowed!! So much for a budget!! But, these people don\u0027t care! They really don\u0027t! All you get is a flimsy apology for the inconvience caused!! Anyway, they told us we would get a refund in 7 to 10 business days. Then, we get back home from Europe, and they tell me they want my pay pal account. So I provide them with that. Then, they advise me to get the money back from the bank, and I find out it\u0027s too late because I ordered their service the first part of May. I recently turned them into the International Better Business Bureau and some other agency. Truth is, who knows if we will ever see this money??!!! If they were completely legitimite I would have already received this money! Just because 2 out of three journeys went well, this is a case where one bad apple DOES spoil the whole bunch!! Not everyone who travels overseas is rich! I saved a lot of my hard-earned money for this trip! I really don\u0027t know how these jerks stay in business. I really don\u0027t! They are inconsistent. And, they steal people\u0027s money! Some reviews I\u0027ve read have had a lot more money ripped-off from them than we did! They are a hit and miss company, to say the least!!

Un hurto al cliente

Andres Keller Опубликовано 19.09.2019

Es increíble el mal servicio. Al leer los múltiples comentarios negativos uno entiende por que esta tan mala calificada. A mi me pasó lo mismo que le ha ocurrido a muchos clientes. Mi avión se atraso 3 hrs en llegar. Logre contactar a gettransfer para avisar del atraso 13 hrs antes del aterrizaje. Sin embargo al llegar el chofer se había ido. La funcionaria srta Lopatina me informó que no tenía derecho a reembolso por que el chofer estuvo a la hora originalmente coordinada. Como es posible que una empresa no sea capaz en 13 hrs de llamar al chofer y decirle que el vuelo está atrasado ? Como es posible que una empresa que hace viajes desde el aeropuerto no chequee la hora real de la llegada del vuelo - más considerando que se atrasan habitualmente - y le traspase esa responsabilidad al cliente al momento de aceptar sus cláusulas y pagar el Transfer ? \nRealmente la experiencia con esta empresa es pésima. Yo perdí 67 E pero claramente la misión de esta compañía es NO dar un servicio de calidad si no que sacar dinero a incautos clientes como fui yo. No usen gettransfer hay 1000 opciones honestas que tomar

Arnaque.

Guillaume Опубликовано 19.09.2019

Navette réservé en Italie pour allez à l’aéroport tôt le matin, après 30 minutes toujours personne... obligé ma de prendre un uber, chauffeur qui envoie des messages menaçants 1h après. Service client qui refuse le remboursement, une pure ARNAQUE.

Avoid GetTransfers at all Costs

Ivan Nuñez-Pacheco Опубликовано 18.09.2019

Recently, i had booked an airport transfer (from Paris) for a group of friends traveling through Europe. Upon arriving at the airport and securing our luggage, I immediately called the number on my confirmation to locate the driver but unfortunately the person who answered the phone did not speak English (and my French wasn\u0027t strong enough to explain my situation). I then reached out to the GetTransfer (GT) customer service group through FB messenger and explained my situation. After reaching out to the driver directly, the GT service agent indicated that the driver was at the terminal with a name sign and provided me with a different number than the one provided in my confirmation. I spoke to the driver who indicated that he was NOT at the terminal but would be there in 5 minutes. I shared this correction with the GT service agent (via FB messenger) but was glad that the driver would be arriving shortly (at this point my group and I had been waiting at the airport for roughly 20 minutes). \n\nAfter waiting an additional 10 minutes I attempted to call the driver several times with no answer. I again messaged the GT customer service team to see if they could assist. After waiting an additional 10 minutes (at this point we had arrived and had been waiting for over 40 mins) I informed the GT customer service team member that I would need to seek alternative travel as I was already running late for an event this evening and would be expecting a full refund. \n\nAs background, I had been traveling throughout Europe for the last two weeks and this is the first issue I’ve had with a transfer provider (would strongly recommend going with SunTransfers for any shuttle and/or transfer needs - amazing customer service). I have been back in the US for a week and am still waiting for a reply from GetTransfers on the status of my refund (at this point I have escalated the issue with my credit card company).

Médiocre, à fuir !!!

Diane Kira Donkhmoih Опубликовано 18.09.2019

Nous avons réservé une navette hôtel/aéroport (Espagne) pour notre vol retour. La veille, notre chauffeur nous a contacté pour confirmer notre prise en charge à l\u0027heure convenue. La course étant déjà réglée dans son entièreté et plutôt onéreuse, cela nous a rassuré. Le jour J, personne ne s\u0027est présenté à l\u0027heure dite. Nous avons essayé de contacter le chauffeur qui nous répondait de temps en temps par message vocal, prétextant un trafic dense et une arrivée toujours retardée de quelques minutes. Finalement, le chauffeur est arrivé après 1h10 de retard et nous avons eu notre avion de justesse. En courrant et grâce à la gentillesse de tous les gens qui nous ont laissé passer devant eux. Selon le chauffeur, ce serait la faute de GetTransfer, de ses conditions de travail et de l\u0027organisation inexistante de la société. A l\u0027avenir, je hélerai un taxi.

Parijs, transfer waardeloos

Elie Haenen Опубликовано 18.09.2019

Parijs, augustus 2019. het bedrijf zelf weet wel waarom. 100 euro weggegooid. ze hebben ons gewoon laten barsten, en mail wordt ook niet beantwoord. verder heel erg duur in vergelijking met gewone taxi.

Société à fuir

Lolo Hy Опубликовано 18.09.2019

Société d\u0027escrocs \n\nIl ne paie pas les chauffeurs voilà pourquoi les chauffeurs ne vienne pas à éviter\nIl dise de contacter le département finance mais il s\u0027en foute donc si chauffeur absent ne le blâmer pas mai plutôt gettranfert

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.