We were left waiting for 2 hours.

Jason Muscat Опубликовано 08.10.2019

We were left waiting for 2 hours.. 2 hours wasted from our holiday

We booked and paid in advance for a…

Jayne Опубликовано 08.10.2019

We booked and paid in advance for a return service from Dubrovnik airport to our hotel 2 hours away. the driver was there when we landed and we felt relieved. The trouble was on the return. I received a message the day before to advise that our driver had refused to collect us so i called the office and spoke to Olga who was rude and unhelpful advising that she had been trying to get hold of me for 8 days. Pfft what a joke as our holiday was only for 7 days and when I told her I wanted a replacement she advised that it was upto me to find and not her. I got angry and advised they had received the money in full and I needed a replacement. She then went on to say she could only TRY and help if I emailed her in which I said there was a storm at the area I was and the wifi signal was not very good so accept my verbal agreement I wanted a replacement driver to the airport. She said no only an email. I asked the Hotel Faraon in Trpanj Croatia to send an email on my behalf. They finally got hold of me the morning I was due to be collected at 6pm to advise that they had found a driver yet I had to pay an additonal 20 Euros. What a joke as I had already paid in full months prior. Anyway the driver collected us 45 mins late but was very nice and explained that he had only got the call at 10am on the day we were due to be collected.\nI think its disgusting that they take your money yet do not want to assist. I was travelling with 2 x teenagers and it was distressing I dread to think how other families have coped. I would NEVER recommend these to anyone. I will be taking this further.\nAs others have described - THEY ARE A JOKE AND A CON!

Horrible service and No accountability

Anirudh Jain Опубликовано 08.10.2019

Horrible service and No accountability. Booked a BMW and got a Daihatsu. The CS says that they are only a booking platform and do not take any responsibility of what car the vendor actually brings.

A joke for an \u0022airport transfer\u0022

laura gittins Опубликовано 07.10.2019

I booked an airport transfer with Get Transfers and, because my flight was 2 hours delayed, the driver messaged to say he couldn\u0027t wait but I won\u0027t get a refund!! So had to get a taxi when I landed and Get Transfers won\u0027t refund my €116!!!!! Totally livid, an abaolutely ridiculous experience given it was an airport transfer and this sort of thing must happen all the time and you can monitor flight so they would have known how late we would be. Daylight robbery just not turning up and also not refunding money. DON\u0027T USE THEM!

This company is a SCAM

Ricardo Pinto Опубликовано 07.10.2019

This company is a SCAM for those you will work with them, took more that 50% of a transfer witch was nothing of what i agreed too. Also makes dumping in the price of transfers for you to lower the prices with no profit at all, you take all the expenses and they keep all the money with no effort.

THE AWFUL REVIEWS ARE TRUE

Pippa-May King Опубликовано 07.10.2019

After an extremely stressful day yesterday, both transfers I had booked did not show up. I had booked two separate transfers on your website and had even called your company to get reassurance and booking confirmation that everything had been booked. I then received a message from my account saying that the driver was waiting for us at Paris racecourse, but then I received a call from you saying the car hadn’t been dispatched and that it wasn’t showing up. I then called the driver on the mobile phone number provided at the time of the booking and the driver didn’t know anything about it. Even after multiple phone calls yesterday, the overall customer service is disgusting and I can say all of the awful reviews about your company online are true. We was left stranded in Paris with no transportation back to Gare Du Nord or Charles De Gaulle. Absolutely disgusting service.

В сервисе глубоко разочарованы.

Anna Grudkina Опубликовано 07.10.2019

В сервисе глубоко разочарованы.\nНами был заказан трансфер из города Рим до аэропорта Фьюмичино. Трансфер был заказан заранее (за неделю), подтвержден и оплачен. \nВ день трансфера, а точнее за ДВА часа до назначенного времени мне пришло письмо на почту о том, что трансфер отменен по причине того, что перевозчик не сможет его выполнить. \nРебята, за два часа до! На почту! Письмом! Трансфер в аэропорт! \nНам не предоставили замену, не заказали какое-то городское такси, да даже не позвонили и не сообщили лично. Деньги вернули через две недели и дали скидку в 10% на следующую поездку. Клиентоориентированность на высоте, браво.\nСоветовать не буду, к сервису вернусь вряд ли.

SCAM

Ingrid Renton Опубликовано 07.10.2019

SCAM - STAY AWAY WHEN IN SPAIN!!!!!!\n\nWE BOOKED 20 HOURS BEFORE AND HAD TO CANCEL 12 HOURS\nPRIOR TO BOOKED TIME. WE RECEIVED NO REFUND.\nTHEIR EXPLANATION WAS THAT YOU HAD TO CANCEL IN NO LESS THAN 48 HOURS.\nIN OUR CASE HOW WAS THAT POSSIBLE.\nABSOLUTE HOAX AND THIEVES.

Сегодня 06.10.2019г

Andrei Опубликовано 06.10.2019

Сегодня 06.10.2019г. подал заявку на трансфер. Мне предоставили несколько вариантов. Оформил заявку и сразу оплатил. После подтверждения об оплате со мной связался водитель, и сообщил, что ошибся и цена не 24 доллара а 61. Пытаюсь отменить заказ и вернуть деньги. Что-то мне подсказывает - деньги мне не вернут. Таксисты во всем мире жульничают по одной схеме. Gettransfer на деле не гарантирует ни фиксированной цены, ни возврата денег. Не верится, что Gettransfer вернут деньги.\n\nЗаявка на трансфер №4862491\n\npoint-a\n\nХургада, Hurghada, Египет\n\n6 нояб. 2019 г. 1:00\n\npoint-b\n\nPensee Royal Garden Marsa Alam\n\n169 км\n\nОплачен: 100% ج.م400,00

Having put a less than flattering…

james coleborn Опубликовано 06.10.2019

Having put a less than flattering review already of these people I wondered if I had been a bit harsh...not so.\nI booked a car for Madeira, airport-hotel and return for a good price. I had to get a second quote because I updated the flight times and was surprised to learn that I had to provide the pick up time at the hotel for the return. \nI pointed out that it\u0027s for the carrier to provide this information. He knows the route and possible delays/diversions in force and in nearly 50 flights to Madeira over 17 years I had never been asked to make this decision.\nThey wouldn\u0027t budge on this so I will look elsewhere, will not use Get Transfer and advise other to avoid them as well.\nThe first quote showed the route going up into the mountains before dropping down to the capital (I know Madeira well) but they couldn\u0027t explain why!!

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GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world. You can submit your request online in just two clicks, offer your price for a trip or select the best price from a carrier.